Freelancer profile translated to English.

Description

Senior Product Leaderwith over25 years of experiencein digital transformation, strategic management of complex products for various sectors, and multidisciplinary team management in international contexts.

My signature:AUX, data-driven, and “AI-powered”approach to design rapidly actionable products with high business impact. All while uniting teams around a clear vision.

What sets me apart

I combine the experience of a senior leader with the curiosity of a “head of product” with a unique triple expertise: Product Management - UX/Data Analytics - Tech & AI, allowing me to get the best out of stakeholders (C-level, Business, Marketing, Design, Legal, Tech, Cyber).

I translate business complexity into simple, measurable experiences that transform business objectives.

Strategic vision fueled by25 years of digital transformationin various contexts
Altruistic leadership: I unite teams around a vision while seeking to develop their talents
“Data-driven and AI-powered” approach to maximize the impact of each product initiative
Pragmatism: I deliver actionable results as quickly as possible
Technical expertise that allows me to communicate with technical teams and make the right architectural decisions

Languages

French
Native or bilingual
English
Fluent
German
Basic

Workplace preferences

Can work on-site

Paris (up to 15km), Reims (up to 20km)

Valeo Service
Product Manager Officer
AUTOMOBILE
September 2025 - Today (11 months)
Paris, France
Strategic analysis & loyalty program recovery
**Diagnosis & strategic pivot**: Detection of critical churn rate through in-depth data analysis and initiatives that are not transforming -> Complete refactoring of the 5-year product vision
*Data quality & audience recovery**: Data quality audit (email/mobile) -> Cleaning & normalization -> **+40% of potential audiencerecovered to reduce churn
**Product strategy & UX redesign**: Redefinition of multi-channel user journeys (app, web, email, SMS, Whatsapp) to maximize engagement of partner garages
**Redefined KPIs**: Implementation of a new outcome-oriented measurement framework (NPS, retention)
*AI-powered analytics**: Development of a proprietary Python framework to centralize, normalize, and analyze heterogeneous data sources -> **80% time savingon data POCs & hypothesis validation

CRM: Salesforce
PIMS: Informatica
ERP: SAP
BI: Qlik Sense
Web and mobile: React Native, AWS
Product Management Data Analysis Data Engineer B2B2C
iQera
Digital Project Director
BANKING AND INSURANCE
June 2023 - September 2025 (2 years and 3 months)
Paris, France
Management of digital journeys for optimization of billing file processing costs in a complex IS

*Design and management of 360° digital journeysin a heterogeneous IS (legacy in-house and Cloud) and within a very strict regulatory context.

*Performance monitoring and analysisfor continuous service improvement: identification of key moments and impacts of reminders to optimize journeys and reduce file processing times.

*Optimization of file processing coststhrough these digital solutions: adaptation of reminders based on costs and their effectiveness rate.
Implementation ofalternative reminder channelsto emails: voice servers for incoming and outgoing calls, SMS, and RCS
**Stakeholder management**: Transverse coordination between Business, IT, Compliance, Operations to ensure strategic alignment
CRM Systems: legacy in-house (AS 400 notably)
BPM Cloud and digital journey: Pega
Telephony Diabolocom, SMS and RCS: LinkMobility
Digital Transformation Product Management User Experience (UX) Business Process Management (BPM)
Tarkett
Proxy Product Owner B2B Ecommerce
CIVIL ENGINEERING
July 2019 - November 2020 (1 year and 5 months)
Paris, France