Freelancer profile translated to English.
Back to original languageAbout Yannick
Product Manager, Product Owner & Digital Project Manager - Expert in E-commerce, Payment & IT
With over 20 years of experience in digital and e-commerce project management, I support companies (retailers, IT service providers, marketplaces, fintechs) in the design, management, and optimization of their strategic projects.
From product strategy to production launch, I combine business expertise, technical mastery, and agile methodologies to ensure concrete deliverables, on-time delivery, and strong business impact.
I have successfully managed projects for companies such as CamaĂŻeu, Paul, Cofidis, Cyrillus, Promod, TAO, OkaĂŻdi, Cultura, combining performance, adaptability, and product culture.
As a Digital Consultant / Product Owner, here are the services I offer:
Digital Strategy & Scoping
Gathering business needs & co-creation workshops
Writing User Stories & functional specifications
Prioritization based on business value (MoSCoW, WSJF, RICE)
Project Management
Setting up & managing product roadmaps
Facilitating Agile rituals (Scrum, Kanban)
Monitoring KPIs (traffic, conversion, NPS, churn, etc.)
Payment & E-commerce Expertise
PSP Integration (MangoPay, Lemonway, Stripe, Adyen…)
Conversion funnel optimization
Omnichannel deployment and marketplace platform management
Training & Coaching
I also support internal teams on:
Product best practices (Lean, Discovery, Delivery)
Using tools like Jira, Notion, Miro, Figma
Skill development in IT or e-commerce project management
Why work with me?
Dual Business & Tech Expertise
ROI-driven & user-oriented Vision
Solid E-commerce & Retail Experience
Structured, Tool-based, and Pragmatic Approach
+10 Years of Experience in Agile Environments
đź“© Contact me today to discuss your project!
French
Native or bilingual
English
Fluent
Can work on-site
Lille (up to 50km), Paris (up to 50km), Marseille (up to 50km), Bordeaux (up to 50km), Toulouse (up to 50km)
Experience
- Cursim ConsultingFreelance Digital & Data ConsultantCONSULTING AND AUDITSNovember 2022 - Today (3 years and 7 months)Roubaix, FranceDuring my digital project management assignments, I led several strategic initiatives aimed at optimizing customer journeys, integrating external solutions, and deploying essential digital tools. My main responsibilities included:
- Finalizing tenders and coordinating stakeholders.
- Scoping projects with definition of key milestones and risk management.
- Conducting impact analyses, developing roadmaps, and managing tenders (RFI/RFP).
- Optimizing customer journeys on e-commerce sites and improving payment systems (SIPS/Worldline).
- Integrating third-party APIs and managing omnichannel projects (retail, delivery).
- Coordinating the redesign of customer journeys and improving SEO performance.
- Resolving critical incidents (SEO, TMA, conversion) and ensuring follow-up of corrective actions.
- Collaborating with external service providers for solution implementation and digital tool reliability.
- Closing projects with a continuous improvement plan applicable to other similar initiatives.
Tools used: Office, Monday, Miro, SIPS, Worldline. - CamaieuHead of Digital IS DepartmentE-COMMERCEMarch 2021 - October 2022 (1 year and 7 months)59100 Roubaix, FranceManagement and support of strategic projects related to digital, e-commerce, and omnichannel services, with a focus on optimizing customer journeys and managing IT infrastructure.
- Project Management and IT Governance : Coordination of digital projects (e-commerce, marketplace, omnichannel services) while ensuring their operational maintenance (MCO), in collaboration with the publisher Accenture for process optimization.
- Team Management : Management of a team of project managers and supervision of external service providers.
- Payment Solution Optimization : Scoping and impact analysis for the integration of new solutions (Illicado, Ingenico, Oney).
- Partner and Budget Management : Monitoring of integrators, hosts, and banking services, and management of the Digital CIO budget.
- Infrastructure Modernization : Study of migration from On-Premise hosting to Azure Cloud.
- Continuous Improvement and Digital Performance : Redesign of the customer journey for camaieu.fr, integration of banking and ERP software packages, and application of recommendations from SEO audits.
- Incident Monitoring and Operational Maintenance : Management of TMA tickets, coordination of fixes, and facilitation of action plans for platform stability.
- E-commerce Solution Selection : Conducting tenders (RFI/RFP) for the e-commerce solution for gap-france.fr.
Tools : SAP Hybris, Storeland, Nodhos, Oracle Database, MS SQL Server, Jira, Confluence, draw.io, Ingenico, Oney, Illicado, Graylog, Mantis, Jenkins. - DisruptualCEO / CTO Founder Disruptual - SaaS Marketplace / Second-hand productsSOFTWARE PUBLISHINGJune 2015 - January 2021 (5 years and 7 months)Lille, FranceCreation of an omnichannel C2C marketplace dedicated to the second life of products. Integration of web and physical solutions (stores, drop-off and pick-up points).
- Development and Strategy : Design of a white-label SaaS solution enabling brands and retailers to regain control of the second-hand product market. Full-stack development of a SaaS solution (Symfony/API Platform in back, Vue.js in front), from MVP to production launch, backlog and roadmap management. Optimized natural referencing (SEO) for PWA application and deployment of a hybrid On-Premise and AWS Cloud infrastructure.
- Clients and Partnerships : Support for major brands: La Redoute, Cdiscount, C&A, Cyrillus, Promod, Tape Ă l'Ĺ“il, OkaĂŻdi, Jacadi, Kaporal, Orchestra, Picwictoys, Cultura, Groupe Ghanty...
- Management and Leadership : Management and supervision of a team of 15 people (developers, project managers, UX/UI designers). Recruitment, objective setting, and performance monitoring. Coordination of continuous improvement projects and industrialization of TMA processes with resolution in less than 24 hours, platform availability rate above 99.9%.
- Payment and Security : Selection, integration, and monitoring of PSPs (Payment Service Providers) such as MangoPay, Lemonway, Adyen, Stripe, and compliance (GDPR, PCI-DSS, KYC). Development of secure digital wallets in compliance, integrated with PSP financial flows. Management of regulatory compliance audits and operational and banking risk management.
- Integration and Optimization : Integration and management of banking software packages, ERPs, and proprietary solutions. Implementation and monitoring of monitoring and alerting tools to ensure platform stability and performance.
Tools : Jira, Confluence, Symfony, API Platform, PostgreSQL, GitHub, MangoPay, Lemonway, Adyen, Stripe, Jenkins, AWS.
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Education
- BTS in Management Information TechnologyInstitut Professionnel Roubaisien1998BTS informatique de gestion
- Vocational Baccalaureate in Accounting and Management with honorsLycée Beausejour1997BAC PRO Comptabilité et Gestion avec mention
Certifications
- ChatGPT Prompting Essentials for Business UsersPrompt Engineering Global2024
- Product OwnerOperae Partners2020