About Yannick
French
Native or bilingual
English
Conversational
Experience
- DRAK INFINITYFounder — Digital Solutions Creator (Web · E-commerce · AI)E-COMMERCEAugust 2025 - Today (1 year)Montréal, CanadaFounder of DRAK Infinity, my digital solutions creation business + Consulting and auditing (Commercial + Economic) for VSEs, SMEs, and entrepreneurs.I design and deploy showcase websites and Shopify e-commerce stores from A to Z: design, payments, automation, email sequences, and promo codes.I automate my clients' repetitive tasks with Make and Zapier, and I develop custom AI assistants and agents — chatbots, call handling, automated summaries.All supported by 15 years of B2B sales experience: I understand your business before building the tool.
- VidéotronB2B Account ManagerTELECOMMUNICATIONSJuly 2025 - May 2026 (10 months)Montreal, QC, CanadaB2B commercial development Hunter/farmer // 75% Prospects, 25% portfolio clients•SMEs+ // Large Accounts // Mid-market - Appetite for large accounts and farming.•CRM (SALESFORCE) / Reporting•Field + Telemarketing prospecting and client follow-up.•Quotes, client follow-ups, commercial operations•Negotiation and closing of contracts with clients, ensuring compliance with agreed-upon terms: network (LAN/WAN/SD-WAN/Data Center), cloud (O365/Teams, telephony) & IoT. Salesforce CRM. + Fiber optics + telephony + others
- SFR BusinessCommercial Account ManagerTELECOMMUNICATIONSOctober 2022 - June 2025 (2 years and 8 months)FranceB2B commercial development in the French market: prospecting and retaining SMEs, large accounts, and national public sector markets. Negotiation and closing of contracts, responding to tenders, preparing quotes, and commercial operations. Portfolio management with revenue targets, reporting, and Salesforce CRM.
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Education
- Master in Management & Commerce (equivalent)HEC Montréal2024Master Management & Commerce (équivalence)
- BTS MUC (Technical Diploma in Commercial Unit Management)Chamber of Commerce, Alternating at Orange2007BTS MUC