About Yangy Sylvia
French
Native or bilingual
Experience
- PREMIÈRE AGENCE DE MICROFINANCE MADAGASCAR (PAMF)REMOTE CUSTOMER RELATIONS OFFICER - BACK OFFICEBANKING AND INSURANCEMarch 2019 - Today (7 years and 3 months)Antananarivo, Madagascar- Contact potential customers, prospects, or existing customers as needed by the company- Reach out to customers for follow-up on previous requests or to check satisfaction after a prior interaction- Present and promote products or services using well-defined scripts or sales pitches- Answer questions or resolve issues reported during calls- Record call details and update customer information in CRM systems
- ACCÈS BANQUE MADAGASCARPORTFOLIO MANAGER (INTERN)January 2019 - February 2019 (1 month)Follow up and recover granted loans. Develop specialized skills in target sectors. Analyze, prepare, and submit files to the credit committee.
- ORANGE MADAGASCARACCOUNTING ASSISTANT (Intern)June 2018 - November 2018 (5 months)Record financial transactions in account books or accounting software. Review, enter, and store supplier and customer invoices. Organize and archive accounting documents in accordance with internal procedures and legal requirements.
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Education
- AccountantTOKY CONSULT Audit Firm,Comptable
- Bachelor's Degree in Business Management and AdministrationHigher Institute of Environment and Management (ISSEG).Diplôme Licence en Management et Administration d'Entreprise
Skill set
Categories
- Other