About Yaneska
Spanish
Native or bilingual
English
Fluent
Experience
- InstitutoCambridgeOnlineVirtual assistantMay 2020 - June 2024 (4 years and 1 month)San José, Costa RicaIn charge of reviewing, correcting, and uploading educational material (videos, PDFs, evaluations) to the online education platform.Writing evaluations for different courses and workshops based on audiovisual material.Customer service via e-mail and WhatsApp webPerforming enrollment contracts and accrediting payments in QuickBooks.Assistance in accounting reports of income from the various associated institutes and companies.Control of payment of teachersControl of class attendance for subsequent proposal of next week's schedulesReviewing platform failures and in charge of contacting the support team for solutions or integration of new functionalities
- Clientes variosVideo EditorJanuary 2023 - Today (3 years and 5 months)Colombia, ColombiaDuring this time, I have had the opportunity to work on the creation and editing of content for social networks of personal brands and companies in Colombia and also freelance for clients from Puerto Rico and the USA. From content for companies in the real estate sector, restaurants, canine training centers, among others; regardless of the sector, my approach to creating and editing is to understand the client's vision, their business, and their audience, to achieve results with the designed content.
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