Xiaofang De Medina

In my role at FUJIA Market, I was responsible for customer reception and advice, always ensuring personalized and tailored recommendations to each individual's needs. I also presented the store's products attractively to guide and inform customers. In parallel, I managed cash transactions rigorously, handled the cash register, and oversaw inventory and shelf restocking.

• • Order Flow Management: Complete management of the sales cycle, from quote creation to invoicing and payment tracking.

• • Logistics & Transport Coordination: Planning and monitoring shipments in close collaboration with suppliers and transport providers.

• • Dispute and After-Sales Service Management: Proactive resolution of delivery issues (delays, damages, quantity errors) and direct mediation with clients and carriers.

• • Compliance Check: Rigorous entry and verification of administrative, accounting data, and delivery notes to ensure stock reliability.

• • Bilingual Communication: Daily interface between French and Chinese partners, ensuring smooth transmission of operational instructions.

• • Product preparation and in-store sales, Inventory and cash management

• • Adaptation to a dynamic work environment