Xavier Troubat

• • IT maintenance of software used for CACES exam certification

• • Windows 10 and 11 computer maintenance (software and hardware)

• • Server migration from 2008 R2 to 2022

• • Windows server backups and restores

• • Implementation of preventive and curative server protections following attacks

• • Maintenance of blade servers (Windows Server 2008 R2, 2012, 2016, 2019, and 2022), tower servers, and virtual servers via VMWARE and VIRTUALBOX

• • Application development support

• • IT department management (planning, budget, invoices, purchase and replacement forecasts)

• • IT purchasing management

• • Client management

• • Recruitment management

• • Team cohesion and liaison with other departments management

• • Training management

• • Verification of alarms via Spectrum and ticket creation via ITZMI

• • Application of Level 2 procedures

• • Creation of procedures with Level 3

• • Remote maintenance of Media Gateway, SBC, DOT, RRU, IRU, BBU

• • Keeping firmware versions up to date

• • Resolution of LTE problems (no service connection on smartphones)

• • Preventive maintenance of LTE solutions

• • Maintaining the security of LTE communications

• • Conducting meetings with local teams

• • Conducting meetings with N1, N2, N3 teams, and Team Leaders

• • Training colleagues

• • Use of the JIRA ticketing tool

• • Use of the Confluence knowledge base

• • Level 1 on-site support

• • PC imaging

• • Application deployment via SCCM

• • Creation of Active DIRECTORY and Azure AD accounts

• • Adding network rights and drives

• • User support for remote sites in person or remotely

• • Preparation of industrial PCs