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Xavier D.XD

Xavier D.

COO / Operations / Process, Automation & AI

€900/day
Paris, FR
8-15 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Xavier

Fractional COO for high-growth structures, from 5 to 100 people.
For six years, I co-built Spark.do from scratch to €4 million in annual recurring revenue and 40 employees, as co-founder in charge of operations. I know what it means to go from a small team to an organization that needs processes, tools, and governance without losing its execution speed.

What I cover
Operations and organization: structuring internal processes, implementing management tools, automating repetitive tasks.
Finance: building management accounting, treasury management, setting up and monitoring BSPCEs, organizing share buybacks.
Human resources: recruitment, team structuring, compensation policy, exit management.
Sales: direct participation in the negotiation and closing of strategic accounts, structuring the sales cycle.
Systems and tools: building a CRM from scratch, choosing and deploying no-code tools (Make, Zapier, Airtable, Webflow, WeWeb), implementing Metabase dashboards.

Typical missions
Diagnosis and overhaul of a growing company's operational infrastructure.
Search for product-market fit for a deeptech company, through a structured approach of interviews and analysis.
Intervention as a fractional COO or Chief of Staff for leaders who need an operational right-hand person without hiring full-time.
Implementation or redesign of a CRM and associated sales processes.
  • French

    Native or bilingual

  • English

    Native or bilingual

Can work on-site
Paris (up to 10km)

Experience

  • Spark • Digital marketing agency
    Co-founder / COO
    DIGITAL AND IT
    January 2019 - January 2025 (6 years)
    Paris, France
    Business
    → Co-led the company from inception to €4m ARR and 40 employees, with primary ownership over operations, human resources, delivery, finance structuring and internal systems.
    → Maintained EBITDA margins above industry standards through pricing discipline and operational efficiency.
    → Managed a dedicated 3-person sales team and personally led large deal pursuit, coordinating up to 10 stakeholders on complex RFPs.
    → Launched and structured Spark's creative and creative strategy offering, building the delivery process and team around it.
    Organization
    → Owned all finance operations: accounting, budgeting, cash flow, and special transactions.
    → Translated strategy into OKRs, KPI dashboards and execution plans.
    → Applied Lean theories and rituals to transform the organization and improve NPS, eNPS.
    → Led cross-functional projects across sales, delivery and finance to support company growth.
    → Created a radically transparent people system to promote continuous improvement.
    → Structured hiring, roles and operational processes during scaling phases.
    → Owned talent density, directly managed top performers across all functions. Tools & tech
    → Built the company's internal operating system (CRM, ERP, financial workflows, delivery processes) and client reporting using Airtable and automations.
    → Implemented AI into core processes (data analysis, client meeting preparation, marketing planning, recruitment).
    Airtable Expert Metabase AI Automation Recruitment Lean management
  • Effilab • SMBs Online advertising solution
    Head of operations • ·
    DIGITAL AND IT
    January 2016 - January 2018 (2 years)
    Paris, France
    → Structured workflows and teams to support 0 to 20K clients growth in a 2 years span.
    → Created operating workflows to onboard 1000 clients per month while preserving delivery.
    → Built financial and operational data tools and dashboards (VBA, SQL, Metabase).
    → Acted as product owner to define product roadmap in collaboration with the tech team.

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Education

  • Full-Stack Bootcamp
    Le Wagon
    2019
    Bootcamp Full-Stack
  • Master's Degree in Management
    EMLYON Business School
    2015
    Master's Degree in Management

Skill set

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