Freelancer profile translated to English.
Back to original languageAbout Xavier
Hello,
With a very strong sensitivity to innovation and usage, I am driven by the contribution of a digital system to an end-user: listening and understanding needs, digital innovation, process clarification, use of data / AI tools, UX design and workshop facilitation.
With over 15 years of experience in the digital field, I have held various roles ranging from pre-sales, project management, Scrum Master, UX Designer, Product Manager, Production Director, and even partner, having headed digital agencies for 10 years.
These responsibilities have allowed me to design, build, and maintain complex web projects by identifying best practices to define in order to build a web product that meets a user need.
I can intervene in several different ways depending on the stage of the product to be developed:
- During the design phase
- During the production phase
In detail, my missions cover:
- the project owner's listening phase,
- idea exploration and generation
- organizing Design Thinking workshops
- defining personas and user journeys
- designing wireframes on Moqups / Figma
- setting up usage scenarios on mockups and iterating on the prototype
- organizing and conducting user tests
- creating specifications
- selecting service providers for the creation of the expected platform
- creating a backlog
- monitoring production as Product Manager
- organizing project SCRUM and monitoring ceremonies
- animating the life of the web product
- defining KPIs and monitoring them
- training internal resources at the client's
- monitoring TMA production (kanban)
My approach is focused on quality, eco-design, accessibility, and the use of digital services.
I remain at your disposal for a discussion.
Xavier de Contencin
English
Fluent
French
Native or bilingual
Can work on-site
Lyon (up to 10km)
Experience
- ENGIE - Entreprises & CollectivitésAMOA & UX DesignerENERGY AND UTILITIESJune 2024 - November 2024 (5 months)Paris, France- Building and facilitating about ten workshops with all internal teams- Ideation around the tools for the expectations and needs of each team (technical maintenance, marketing, sales, IT, finance, management)- Market tool benchmarking- Creating wireframes for the 4 applications- User testing and feedback- Creating functional and technical specifications- Monitoring handover by a UI designer and final delivery
- INRAE MontpellierAMOAPUBLIC SECTORFebruary 2024 - April 2024 (2 months)Montpellier, France- Building a workshop on the expectations for the TMA of their main website: inrae.fr- Defining the MCO for their site factory
- GLOBAL VISIOHead of ProductCONSULTING AND AUDITSJanuary 2018 - October 2021 (3 years and 9 months)Lyon, FranceDevelopment of a legaltech
- Creation from scratch of a marketplace offering a "legal doctolib" to digitize the world of lawyers by bringing them closer to citizens
- Identification of issues and target audience audit through workshops and surveys.
- Selection of service providers, alignment of stakeholders on objectives.
- Identification of the product roadmap, risk assessment and mitigation.
- Organization of fundraising with BPI
- Identification of technical constraints with technical managers and analysis of user experience (UX/UI) using analysis tools to propose adapted functional solutions
- Suggestion of process improvement initiatives aligned with the product vision.
- Suggestion of new product features and work with end-users on new mockups to feed the new roadmap and validate new features
- Vertical diversification of the product by adding a video conferencing appointment booking module to the existing solution
- Addition of a payment module
- Addition of a note-taking module
- Coordination of various service providers (SEO, SEA, tech, marketing)
- Planning of deliveries and monitoring of developments (KANBAN)
- Management of the product's deployment in France, then in Canada, Belgium, and Switzerland. Development of local partners.
- Horizontal diversification of the product by creating other brands to target other audiences such as regulated professions and coaches, psychologists, etc.
- Development of a network of commercial partners
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Education
- Master in CommerceIdrac2004
Certifications
- SCRUMMASTERScrumAlliance