Freelancer profile translated to English.

Description

I manage IT projects for automation and integration, from the scoping phase to production deployment, on high-stakes systems. I work closely with business departments to understand their processes, identify friction points, and translate them into clear, actionable specifications.

My background combines project management, business support, and a solid technical foundation in API, ETL, ESB, RPA, and agent ecosystems. With over 10 years of team management and contractual engagement oversight, I simplify complexity to deliver useful, robust, and business value-creating projects.

Industry field of expertise

Languages

French
Native or bilingual

Workplace preferences

Can work on-site

Lille (up to 40km), Paris (up to 10km)

GROUPAMA - G2S
RPA Service Center Manager
January 2024 - Today (2 years and 5 months)
Head / Manager of the RPA & Automation Service Center (UiPath)Management of a team of 7 people (developers, business analysts, tech lead) and oversight of build and run.

Operational Management & Engagement Management:
**Service Center Management**: Operational management of maintenance (run) and new automation projects (build).
**Governance & Backlog**: Structuring and facilitating an multi-business RPA backlog, workload arbitration, prioritization, and release planning.
**Monitoring & Commitments**: Securing contractual commitments (deadlines, budget, quality), implementing performance reporting, and facilitating steering committees.

Scoping, Innovation & Business Value:
**Advanced Scoping**: Qualifying process eligibility (complexity, technical feasibility, ROI calculation), estimating robotization costs, and writing architecture/scoping documents.
**Technological Integration**: Managing complex automation projects integrating intelligent document processing (IDP / OCR / Document Reading) and implementing autonomous agent-oriented architectures (Agentic RPA).
UiPath Project Management Service Center
Talan
Manager
October 2018 - December 2023 (5 years and 2 months)
Lille, France
Manager / Head of RPA & Automation Offering
Creation of the practice, recruitment of a team of 20 employees, and development of a portfolio of over 10 clients.

Strategy, Business Development & P&L:
**Offering Creation**: Structuring and positioning the RPA commercial offering (UiPath) in the market, from service definition to mission execution.
**Business Development**: Active prospecting, identifying new clients, managing pre-sales phases, and writing commercial proposals.
**Financial Management**: Overall responsibility for the financial results (P&L) and profitability of the scope.

Team Management & Delivery Management:
**Recruitment & Management**: Sourcing, recruiting, and managing the team (growth from 0 to 20 consultants); career monitoring and practice facilitation.
**Delivery Assurance**: Multi-project supervision and securing contractual commitments (costs, deadlines, quality) for over 10 active clients.
CGI
Manager
March 2016 - October 2018 (2 years and 7 months)
Lille, France
Consulting Services Director – SOA & ESB Domain (webMethods)
Oversight of the scope for a major retail client: management of 25 consultants and business development.

Commercial Development & Financial Management:
**Commercial Facilitation**: Business development within the key retail account, opportunity identification, pre-sales facilitation, and closing.
**Financial Management (P&L)**: Budget management, responsibility for profitability, and guarantor of the scope's financial results.

Team Management & Engagement Management:
**Management & HR**: Supervision, facilitation, and contractual & administrative monitoring of a team of 25 consultants (integration and flow expert profiles).
**Delivery Guarantor**: Supervision of deliverable quality, securing CGI's service commitments, and managing client relationships at the governance level.