Wisam Saif

Planning and communication:

Determine the business analysis activities to be carried out and plan them Select the techniques to be used

Stakeholder identification

Participation in the application's functional heritage:

Analyze business needs and formalize them in specifications (Confluence)

Write use cases

Create UML models and diagrams (Miro)

Write informative documents for developers Ensure that the application meets the defined requirements

Ensure, monitor the quality and operation of the product and IT services:

Gather and interpret customer and user requirements Define User Stories

Identify application management, update, and maintenance procedures

Provide advice to improve application efficiency Participate in the writing and execution of automated tests Suggest improvements/ Proactivity

Deployment of the new Finance/Purchasing/Sales ERP:

Ensure the smooth deployment of the new People soft ERP to 130 establishments

Organization of training activities and user skill development

User support on processes and solution usage Qualification of difficulties encountered by users

Monitoring and prioritization of requests within their scope Support for subsidiaries in applying group procedures