Freelancer profile translated to English.
Back to original languageAbout Willi
CRM Automation & AI Voice Agent Specialist | HubSpot | GoHighLevel | Zapier | Make.com | Monday.com | Airtable | Notion | VAPI
I help businesses streamline their customer operations, scale their sales pipelines, and deploy intelligent AI voice agents that work around the clock.
With 2-3 years of hands-on experience across leading automation, CRM, and project management platforms, I specialize in:
✅ CRM Setup & Optimization — Building and customizing HubSpot and GoHighLevel pipelines tailored to your sales process, ensuring no lead falls through the cracks.
✅ Workflow Automation — Designing end-to-end automations using Zapier and Make.com to connect your tools, eliminate manual tasks, and save your team hours every week.
✅ Project & Data Management — Setting up and optimizing Monday.com, Airtable, and Notion to organize your operations, track projects, and centralize your data.
✅ AI Voice Agents — Deploying smart, conversational voice agents with VAPI to handle inbound/outbound calls, qualify leads, book appointments, and provide 24/7 customer support.
✅ Sales Pipeline Optimization — Mapping and refining your sales funnel so prospects move smoothly from first contact to closed deal.
✅ Process Automation — Automating repetitive client-facing processes (follow-ups, reminders, onboarding sequences) so your team can focus on what matters most.
Whether you're a startup looking to set up your first CRM, or an established business wanting to integrate AI voice technology and automation into your customer journey, I deliver fast, reliable, and scalable solutions tailored to your needs.
I pride myself on clear communication, quick turnaround times, and building systems that actually work, not just on paper, but in practice.
Available immediately to start on your project. Let's connect and discuss how I can help automate and grow your business today.
French
Fluent
English
Conversational
German
Conversational
Remote only
Primarily works remotely
Experience
- startup E-commerce LyonAI Voice Agent & AutomationE-COMMERCEFebruary 2026 - April 2026 (2 months)Lyon, FranceDevelopment and deployment of an AI voice agent for customer call management. Automation of customer follow-ups and order notifications. Integration with the existing CRM via Make.com. 70% reduction in call handling time. Training the team on the use of the voice agent.
- Agence Immobilière ParisCRM & Automation SpecialistREAL ESTATEJanuary 2023 - March 2023 (2 months)Paris, FranceComplete setup of the GoHighLevel CRM for a real estate agency. Automation of leads, follow-up emails, and sales pipeline. Integration with WhatsApp Business. 80% reduction in manual tasks. Training the team on CRM usage.
- Collaboratrice comptable consultanteCRM Automation & AI Voice Agent FreelancerJanuary 2022 - Today (4 years and 6 months)France• · Designed and deployed AI voice agents for client lead qualification and appointment booking• · Automated full CRM pipelines reducing manual data entry by up to 80%• · Integrated CRMs with marketing, invoicing and communication tools. Delivered automation solutions for clients in France and across Europe• · Provided ongoing maintenance and optimization of client automation systems
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