About William
French
Native or bilingual
English
Fluent
Spanish
Basic
Russian
Basic
Turkish
Conversational
Experience
- Institut océanographiqueIT Technician in chargeCULTUREJune 2025 - October 2025 (4 months)Paris, France- Handling L1/L2 incidents- IT equipment management- Deployment of videoconferencing equipment- Handling iPhone incidents- Badge management
- ExperisSystems and Networks TechnicianDIGITAL AND ITNovember 2022 - March 2025 (2 years and 4 months)Handling L1/L2 incidents - Ticket creation - Installation, replacement, and imaging of computer workstations - Installation and configuration of mobile equipment - IT Kiosk management - Network port patching - IT park managementClients: RATP, France Télévisions, Les Echos-Le Parisien
- EconocomDeployment and IT Support TechnicianDecember 2020 - September 2022 (1 year and 9 months)Configuration and deployment of network equipment - iPhone deployment - L1/L2 incident resolution - Deployment and imaging of computer workstationsClients: EDF, Engie, Volkswagen
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Education
- Professional Bachelor's degree in System and Network Administration and Security, graduatedUniversité Sorbonne Paris Nord2020Licence professionnelle en Administration et Sécurité des Systèmes et des Réseaux, diplômé
- BTS in Digital Systems, option in Computer Science & NetworksLycée Maryse Condé2019BTS Systèmes Numériques option Informatique & Réseaux,