About William
- **Cybersecurity & Compliance**: Deployment and security of your mobile fleets and endpoints (MDM/UEM) for maximum protection against threats.
- **Operational Efficiency**: Streamlining asset management, automating deployments and updates, thereby reducing costs and administration time.
- **Strategic User Support**: Beyond simple troubleshooting, I offer quality assistance and targeted training to maximize tool adoption and team productivity.
- **Project Management**: From audit to implementation, I lead your IT transformation projects (UEM migration, large-scale deployment) with a results-oriented approach.
- **Endpoints & Mobility**: MDM/UEM/EMM, Intune, Workspace ONE, Knox, Jamf, SQOOL, Appaloosa.
- **Asset Management**: Inventory, equipment lifecycle, optimization of hardware and software resources.
- **Methodology & Support**: IT Project Management (Agile/V-Cycle methods), Level 2/3 Support, B2B Customer Relations.
- **Versatility**: Strong adaptability and constant technological monitoring to integrate the latest industry innovations.
French
Native or bilingual
Experience
- MARTINS WilliamEndpoint Management & Cybersecurity SpecialistTELECOMMUNICATIONSNovember 2023 - Today (2 years and 7 months)Paris, France
- Implementation and management of supervision tools (Policies, Compliance)
- Technical consulting, auditing, and POC execution for multi-terminal environments.
- Creation, administration, and deletion of user accounts (Internal and External)
- User Onboarding and Offboarding
- Management of Active Directory rights and authorizations
- User support and local assistance
- Preparation and configuration of Windows / macOS workstations
- Deployment and management of secure terminal fleets
- Tracking deliveries, hardware and license inventory
- Writing technical documents and procedures
- AndoyaManagement and Technical LeadTECHJune 2021 - December 2024 (3 years and 6 months)Paris, France
- Implementation and management of supervision tools (Policies, Compliance)
- Project steering and coordination
- Technical consulting, auditing, and POC execution for multi-terminal environments.
- Technical support and operational maintenance of workstations and terminals
- Writing tender responses and associated technical documentation
- Team organization and management
- Administrative follow-up of quotes, invoices, and financial reporting
- Budgetary steering and expense control
- Administration and monitoring of client and supplier contracts
- Order and procurement tracking
- Compagnie Francaise d'InformatiqueWorkstation Technician and DeploymentTECHSeptember 2018 - February 2022 (3 years and 5 months)Villeneuve-la-Garenne, France
- Configuration of EMM supervision solutions
- Preparation and deployment of standardized workstations
- Integration and configuration of supervision solutions
- Deployment, configuration, and on-site technical support for clients
- Wi-Fi access point configuration
- Remote user support and assistance Level 2
- Writing and updating internal procedures
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Education
- Vocational Baccalaureate in Graphic Production and Industry, Printing Press OperatorGOBELINS, School of Image2016Bac pro production et industrie graphique, Opérateur de presse à imprimer
Certifications
- Samsung Knox AssociateSamsung2025
- Samsung Galaxy Business AssociateSamsung2025