You're seeing this page as if you were . The main menu is still yours, though. Exit from immersion
William CourtierWC

William Courtier

Program Director - Big Data | BI CRM E-com Expert

€900/day
Saint-Ouen, FR
15+ years

Average response time: 1 hour

Freelancer profile translated to English.
Back to original language

About William

With broad technical expertise and a passion for data, I have been supporting Executive Committees, CIOs, and multidisciplinary teams for over 20 years in defining and implementing innovative IT and data strategies, both in France and internationally. As a program director and digital transformation expert, I manage complex and ambitious projects (BI, CRM, e-commerce, cloud, data) with proven mastery of management methodologies (Agile, Scrum, Kanban, Lean) and team leadership. A specialist in database architecture and storage, I ensure the performance and quality of Big Data, modeling, and analytics solutions to generate tangible and sustainable business impact in demanding and multicultural environments.
  • English

    Fluent

  • French

    Native or bilingual

Can work on-site
Saint-Ouen (up to 30km), Bordeaux (up to 10km), Paris (up to 10km)

Experience

  • WPC Consulting
    President
    RETAIL (SMALL BUSINESS)
    April 2020 - Today (6 years and 2 months)
    Saint-Ouen, France
    Assisting IT Departments in defining and implementing innovative digital master plans.
    Main clients: Siemens, Nexans, Vinci, Simone Pérèle.
    Digital Transformation Customer Relationship Management (CRM) IT Strategy Generative AI
  • Groupe Simone Pérèle
    Group CIO (COMEX Member)
    RETAIL (SMALL BUSINESS)
    November 2021 - July 2024 (2 years and 8 months)
    Clichy, France
    • Definition and implementation of the group's IT strategic plan.
    • Global overhaul of the group's information system.
    • Definition and implementation of a cybersecurity policy and a data strategy to improve customer knowledge.
    • Creation and deployment of the B2B and B2C e-commerce platform, increasing digital revenue by 30%.
    E-commerce Digital Transformation
  • SACEM
    Director of Member Portal and CRM
    CIVIC AND SOCIAL ORGANIZATIONS
    December 2018 - March 2020 (1 year and 3 months)
    Neuilly-sur-Seine, France
    • Digitalization of member services with a Mobile app and global redesign of the Sacem website.
    • Implementation of the Member CRM with Salesforce Service Cloud.
    • Transformation of project and TMA organization towards Agile methods (SCRUM/Kanban).
    CRM Salesforce Agile methodology Digital Transformation

Recommendations

Be the first to recommend William

Help this freelancer shine by sharing your experience working together.

These freelancer profiles also match your criteria

AgathaA

Agatha Frydrych

Backend Java Software Engineer

4.7

(3)

2

BaptisteB

Baptiste Duhen

Fullstack developer

4.6

(4)

5

AmedA

Amed Hamou

Senior Lead Developer

4

(2)

7

AudreyA

Audrey Champion

Web developer

4.3

(3)

4

Education

  • Advanced Certificate Management of Responsible Innovation
    ESSEC
    2021
  • CNAM Engineer (VAE)
    Conservatoire National des Arts et Métiers / CNAM
    2008

Skill set (48)

Categories