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Willem SmetsWS

Willem Smets

Functional Analyst

€700/day
Brussel, BE
8-15 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Willem

My analytical thinking, meticulousness, and problem-solving approach are the greatest assets I bring to the role of business/functional analyst. I have eleven years of experience in delivering web, mobile, and back-end projects in the banking and insurance sector. This has been in both waterfall and agile environments.
  • Dutch

    Native or bilingual

  • English

    Fluent

  • French

    Conversational

Remote only
Primarily works remotely

Experience

  • Belfius Insurance
    Functional Analyst
    BANKING AND INSURANCE
    October 2025 - Today (10 months)
    The screens used by Belfius and DVV insurance agents to sell and modify Non-Life products are configured within the PI Team. These screens are configured using Keylane's Axon software.

    Tasks:
    • Create and modify analyses based on business requirements
    • Configure screens in Axon
    • Prepare test scenarios
    • Project follow-up
    • Test and follow up on bugs
    Project Management Axon Business analysis Functional testing
  • NN
    Functional Analyst
    BANKING AND INSURANCE
    April 2024 - October 2025 (1 year and 6 months)
    NN uses an internal tool called DALI (Database Life Insurance) for underwriting and managing Tak 21 and 23 products. The tool has its own Front-end and Back-end. I was the sole analyst in the team, working alongside 8 developers.

    Tasks:
    • Create and modify analyses based on business requirements
    • Create user stories
    • Prepare test scenarios
    • Project follow-up
    • Responsible for team documentation
    • Test and follow up on bugs
  • Belfius Insurance
    Functional Analyst
    BANKING AND INSURANCE
    August 2021 - March 2024 (2 years and 7 months)
    For underwriting and managing life and pension insurances, Belfius Insurance uses two external software packages: UL3 and Talk. These packages were managed by our team. We were also responsible for projects related to these packages.

    Tasks:
    • Install new versions of the packages
    • Handle incidents (problems with servers, tools, batch jobs, etc.)
    • Liaise with external software vendors
    • Write functional analyses
    • Prepare test scenarios
    • Provide advice during the UX design process

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Education

  • Bachelor in Applied Sciences
    Vrije Universiteit
    2011
    Bachelor in de Toegepaste
  • PCP certificate
    Wet Willems en Wet Cauwenberghs
    2012
    PCP attest

Skill set

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