Description

Certified Salesforce Technical Consultant with 3+ years of hands-on experience delivering business-focused solutions. Proficient in Apex, Lightning Web Components (LWC), Flows, and third-party system integrations. Fluent in French and English.

Languages

French
Native or bilingual
English
Fluent
German
Basic
Arabic
Native or bilingual

Workplace preferences

Can work on-site

Casablanca (up to 50km)

Onclusive
Salesforce Developer
July 2023 - Today (3 years and 1 month)
Rabat, Morocco
Technical and Functional Environment: Development on Sales Cloud (Sales) and Service Cloud
(Customer Service) for Onclusive, enabling brands and institutions to optimize their
communication and customer performance.
Technologies: Solutions on Sales Cloud & Service Cloud
• Development of Apex classes, triggers, and Visualforce pages tailored to business needs.
• Creation of LWC components for high-performance interfaces.
• System integration via API (REST/SOAP) and data migration (Data Loader).
• Configuration and implementation of Single Sign-On (SSO) between Salesforce and Google
Workspace, simplifying secure access for users.
• Design of Salesforce-to-Salesforce integration to synchronize opportunities and accounts between
partners, improving collaboration.
• Process automation with Flows and Approval Processes.
• Deployment via change sets and SFDX.
• Management of security settings (profiles, roles, sharing rules).
• User training and multilingual support (UK, FR, IT, DE, ES).
Salesforce salesforce sales cloud salesforce service could flow Apex
D&A Technologies
Salesforce Developer
February 2023 - July 2023 (5 months)
Casablanca, Morocco
Project 1: Implementation of a service provider portal (Lawyers, Doctors) for AXA Insurance via
Salesforce.
Technologies: Salesforce Experience Cloud
• Functional scoping: Requirements analysis, process modeling, prototyping, writing test and
acceptance plans, client demonstrations.
• Project management: Task coordination and deliverable tracking via Jira.
• Salesforce configuration: Creation of custom objects/fields, optimization of layouts and record
types for service provider profiles.
• Stakeholder collaboration: Leading demonstration meetings, supporting user acceptance testing
(UAT), and training for solution adoption.
Project 2: Cloud solution deployment for ISOFRANCE (Insulation Leader in France)
Technologies: Salesforce Experience Cloud
• Business requirements management: Gathering and analyzing client requirements to align the
Salesforce solution with insulation project management processes.
• Salesforce configuration:
o Design of custom objects dedicated to project tracking (measurements, clients, scheduling).
o Creation of a screen flow via Flow Builder (step-by-step guidance).
o Activation of file storage (construction site photos) directly in Salesforce.
lwc salesforce configuration integartion flow Apex