Freelancer profile translated to English.

Description

My name is Wendy, I am an independent administrative assistant. I offer my experience in administrative management to support companies in their daily organization and enable them to increase their efficiency.

Thanks to my professional background, I am proficient in:

• managing and tracking administrative files;

• managing professional emails and documents;

• data entry, processing, and updating;

• creating and tracking Excel spreadsheets;

• formatting documents;

• organizing, filing, and administrative follow-up.

Wanting to develop a more versatile approach, I also trained in digital marketing and am certified as a Community Manager. I have thus developed complementary skills in:

• creating content for social media;

• creating visuals with Canva;

• preparing digital publications;

• supporting companies in their online communication.

In parallel, I work as a business introducer in the training sector, with missions involving prospecting, qualifying needs, presenting offers, liaising with prospects, and making commercial connections.

I also provide UGC (User Generated Content) creation services (photos, videos, and digital content) to help brands showcase their products and services.

My goal is to offer comprehensive support to companies through a profile combining administrative rigor, digital skills, and interpersonal skills.

Are you looking for a trustworthy person to help you with your administrative tasks, organization, or digital projects? Let's discuss your needs and build a collaboration tailored to your business.

Industry field of expertise

Languages

French
Native or bilingual

Workplace preferences

Remote only

Primarily works remotely

Ambitious woman academy
Self-Employed - Business Introducer
RETAIL (LARGE RETAILERS)
April 2026 - Today (4 months)
As a business introducer for a training center offering various training programs, I support interested individuals by establishing initial contact and facilitating their connection with the organization.

Through content creation and my social media presence, I engage with people looking to develop their skills or discover new training opportunities.

My responsibilities include:
• creating content to inform and raise awareness among my audience;
• receiving and managing incoming requests via social media;
• listening to and qualifying prospects' needs;
• presenting suitable training solutions;
• connecting prospects with the training center;
• following up on exchanges until the project is transferred.

This experience allows me to develop my skills in digital communication, customer relations, content creation, sales support, and lead generation.
Customer relations Social media Digital communication
Bert & You
Administrative Assistant - Permanent Contract
February 2023 - Today (3 years and 6 months)
As a secretary within a group specializing in road transport, I manage daily administrative tasks and monitor operations to contribute to the smooth running of the business.

My responsibilities include:
• managing and tracking administrative files;
• data entry, updating, and processing;
• managing professional documents;
• monitoring communications with various internal and external stakeholders;
• managing emails and mail;
• preparing and formatting documents;
• organizing and tracking administrative tasks;
• coordinating between different departments.

This experience has allowed me to develop strong organizational skills, adaptability, a sense of priority, and proficiency in the essential office tools for administrative support in companies.
Invoicing In-person and phone reception Administrative management Dispute resolution
VET AFFAIRES
Sales Apprentice CAP
RETAIL (LARGE RETAILERS)
July 2011 - July 2013 (2 years)
I completed my CAP (Vocational Aptitude Certificate) in Sales at Vet'Affaires. I learned to interact with customers, understand their needs, and offer them the product that best suited them.
Sales Customer advice