Description

An expert technical writer and Data Analyst with extensive experience and knowledge in curating optimized documentation of work processes. Over the last 8+ years, I have collaborated with cross-functional teams to write and update more than 400 technical documents for companies and individual developers or researchers. Successfully complete 1600+ data analysis projects and 5000+ data entry projects, exceeding client expectations through effective communication, diligence, attention to details, time management, and unmatched expertise.

Languages

English
Native or bilingual

Workplace preferences

Remote only

Primarily works remotely

Hikanos Media Agency
FREELANCE TECHNICAL WRITER
December 2017 - December 2018 (1 year)
• Led a team of 6 writers to comprehensively create the system documentation for the agency system, achieving 98% on sync with the development teams.
• Supervised the accurate creation of more than 300 technical documents, including API documentation, system specifications, and user manuals.
• Delivered strategic technical writing seminars for interdisciplinary teams across the organization, achieving 27% improvement in document quality.
Judicial Service Commission (JSC)
LEAD DIGITISATION WRITER
January 2019 - October 2024 (5 years and 10 months)
• Collaborated with a team to convert over 28,000 technical documents of the JSC system into digital interactive formats.
• Designed and implemented a documentation framework for case filing in within the court system to reduce reliance on manual files, increasing efficiency by 45% within 3 years.