Freelancer profile translated to English.
Back to original languageAbout Warda
My goals: customer experience & business growth!
Data and solutions oriented. I have developed a real appetite for challenges and solving client issues within large companies, SMEs, and startups.
Enthusiastic, attentive, and committed, I will be able to support your clients in resolving their requests.
I offer 5 main types of services:
-> After-sales service
-> Ticket responses
-> Complaint responses
-> Good customer experience
-> Upselling if desired
I would be delighted to discuss your projects with you!
See you soon
Warda
French
Native or bilingual
English
Fluent
Remote only
Primarily works remotely
Experience
- Santé AcadémieSales ManagerMEDICALJuly 2021 - Today (4 years and 11 months)Lyon, FranceI was the first salesperson hired. Then, thanks to my results and my profile focused on relationships and quality of discourse, I was promoted to Team Leader and finally Manager of the sales team for the past year.I like to learn, challenge myself, and share knowledge.
- AplusA - IfopProduct Marketing ManagerCONSULTING AND AUDITSSeptember 2018 - June 2021 (2 years and 10 months)Lyon, FranceMarket research in the Medical sector.
- SurTecMarketingTELECOMMUNICATIONSOctober 2017 - September 2018 (1 year)Le Creusot, France
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Education
- Master's Degree in Strategic Marketing and E-commerceSkema Business School Paris2020
- Manager of Commercial and Marketing DevelopmentIdrac Business School2017
Certifications
- AgilePM® Project - Level 1AgilePM International2020
- Inbound MarketingHubspot Academy2021