Walid Rebai

IBM Service, a retail chain specializing in stationery, office supplies, office automation, computer consumables, website creation, software, and the study and installation of IT and telephone infrastructure.

> Installation of Synology NAS for network data storage

> Installation and Configuration of NAS Cluster and HA Commissioning

> Installation and Configuration of ESXI 6.5 DELL PowerEdge R440

> Hypervisor Configuration with datastore storage replicated on NAS

> Migration of server VMs to the new ESXI

> Configuration of Veeam Backup and Veeam Proxy backup solution

> Planning of VM backup and replication tasks

> Implementation of Local Domain Controller

> Installation and configuration of FTP Server on NAS

> Configuration of Dell Sonic Wall Firewall

> Configuration of Cisco Catalyst 2960X Series Switch Stack

> Writing technical documents:

• Infrastructure Audit Report

• Action Plan

• Backup Procedure Manual

• Switch Stack Configuration Manual

> Administration of Hybrid Cloud Environment

> Level 2 and 3 System and Network Incident Resolution.

> Technical management of FTTH connection interventions

> Technical management of SAV (After-Sales Service) interventions

> Technical management of Network D1/D2/D3 interventions

> Technical management of GIR tickets

> Technical management of FTTH inter-operator network services

> Planning of interventions and joint appointments.

> Technical control of IMC interventions

> Technical control of installation of mutualization point modules

> Control of FREE quadri module installations:

• Quality control of connection + SAV interventions

• Closing of files and management of anomalies/penalties

• Planning of GP / DME (company) intervention appointments

• Coordination between different FTTH cells for interventions

• Securing interventions J-1 / J-2

• Assistance and monitoring of telecom operators' network architecture

• Monitoring and control of FTTH infrastructure deployment

• Management of network incident complaints

• Control of Bouygues Telecom coupler installations

• Control of FREE quadri module installations

• Optical signal and route conformity check

• Optical path conformity check NRO – SME / PMI

• FREE / PMGC infrastructure check

• Supervision of multi-client interventions following general IMC incidents

• Replacement of BYTEL patch cords and couplers according to standards

• FTTH D2 optical continuity check

• Remediation of SME / PMZ

• Patch cord installation / desaturation of PMZ/PMI

• Processing of OI (building operator) requests

• Monitoring and reporting of daily network incident status

• Control of Bouygues Telecom joint appointments

• PMZ relocation control

• Training on FTTH process and BOUYGUES TELECOM conformity

• Training and remote IT assistance for technicians

• Field technician training for remote technicians

September 2017 - August 2022 (4 years and 11 months)

> Technical management of FTTH connection interventions

> Technical management of SAV (After-Sales Service) interventions