Walid Bentayebi

I help dealerships and workshops automate their operations through simple and effective AI agents.

I implement agents dedicated to customer service, prospecting, appointment booking, and overdue payment follow-up, without technical complexity for your teams.

Result: fewer repetitive tasks, more customers served, fewer omissions, and better responsiveness.

You save time, reduce costs, and sustainably improve customer satisfaction and profitability.

Management of after-sales customer service in a premium environment with high demands for quality and responsiveness.

Handling customer requests, scheduling and coordinating appointments, tracking after-sales cases, and acting as an interface between customers and technical teams.

Analysis of recurring issues, optimization of processing procedures, and improvement of the customer experience.

This hands-on experience allows me to precisely identify tasks with high repetition and low added value, which can now be automated via AI agents (customer service, request qualification, appointment booking).

Complete customer relationship management in a high-volume environment:

Reception, appointment booking, billing, payment collection, dispute resolution, and customer support.

Handling repetitive requests, adhering to strict procedures, managing stress and priorities.

This extensive experience has given me a very concrete understanding of the limitations of manual processes and now forms the basis of my specialization in customer service automation through AI agents.