Freelancer profile translated to English.

Description

Are you managing a web project, a TMA, or a digital transformation and need someone to structure, coordinate, and deliver without wasting your time?

Project manager with over 7 years of experience in demanding environments, I provide end-to-end operational management: scoping, planning, team coordination, budget monitoring, and production deployment.

What I bring concretely:

- Structuring the scope and writing functional specifications

- Agile/Scrum management with clear reporting for decision-makers

- Coordination of internal teams, service providers, and development teams

- Risk anticipation and issue management without the "tunnel effect"

- Documented, tested, and maintainable delivery

Clients supported:AG2R La Mondiale, L'Oréal, Orange, Castorama, Agapes Restauration, Dessange, Eugene Perma for web redesign projects, application maintenance, functional assistance, and/or digital delivery.

Tools:Jira · Confluence · Trello · Notion · Miro · Monday

Methods:Scrum · Kanban · AMOA · TMA · Scaled Agile

Available for staff augmentation, fixed-price projects, or occasional support. Based in Lille, remote or on-site work depending on the project.

→ Let's chat for 30 min to qualify your needs. Response within 24 hours.

Industry field of expertise

Languages

French
Native or bilingual
English
Fluent

Workplace preferences

Can work on-site

Lille (up to 50km), Paris (up to 50km)

AG2R LA MONDIALE
Project Manager | Agile | SCRUM | Jira
BANKING AND INSURANCE
September 2023 - Today (2 years and 10 months)
Lille, France
→ Mission Objective:
Manage IT projects and ensure the continuity of application services in a complex Banking & Insurance environment.

→ Achievements:
Managed incoming requests and monitored PRODUCTION deliveries, ensuring application stability and reducing production incidents.
Established fluid communication between business and technical teams, improving perceived quality and operational responsiveness.
Collaborated closely with product-oriented developers, facilitating solution delivery and better business integration.

→ Tools:
Agile Method, Jira, Service Now, Project Management, Business Acceptance Testing, Log Analysis.
Agile Method Project Management Business Acceptance Testing Needs Assessment Functional Testing
Castorama France
Product Owner | Agile Methods | SCRUM | JIRA | ServiceNow
E-COMMERCE
July 2022 - March 2023 (8 months)
Lille, France
→ Mission Objective:
Manage the product roadmap and optimize the e-commerce platform to improve user experience and digital performance.

→ Achievements:
Prioritized the backlog and tracked user stories, ensuring better product visibility and continuous delivery of e-commerce evolutions.
Implemented 3/4 interest-free payments on the website.
Optimized UX/UI, increasing customer satisfaction and conversion rates.
Proactively managed incidents and facilitated agile rituals, ensuring platform stability and saving time for business and technical teams.

→ Tools:
Agile Method, Jira, Trello, Product Backlog, UX/UI, E-commerce, Incident Tracking Tools.
Agile Method backlog Incident Management UI/UX E-commerce
Insitaction
Web Project Manager | Agile Methods | TMA | RUN | JIRA | Monday
DIGITAL AND IT
October 2018 - July 2022 (3 years and 9 months)
Lille, France
→ Mission Objective:
Manage the project portfolio and optimize application maintenance to ensure service quality and customer satisfaction.

→ Clients:
L'Oréal, Orange, Airfrance Shopping, Dessange, Eugene Perma, Agapes Restauration (Flunch, Amarine, Pizza Pai)

→ Achievements:
Managed about twenty simultaneous projects, monitoring fixes, evolutions, and SLAs, ensuring operational excellence and lasting application stability.
Led the TMA team and implemented continuous improvement processes, contributing to incident reduction and improved user support efficiency.
Collaborated closely with clients and agency teams (SEO, SEA, SMO), ensuring a business-oriented vision, better request prioritization, and alignment with strategic objectives.

→ Tools:
Agile Method, Project Management, TMA, SLA, SQL, Monday, Jira, Steering Committee, User Support.
Project Management Application Maintenance client relationship Agile Method Team Management