About Vybelle
French
Native or bilingual
English
Conversational
Experience
- NOVA COURTAGE & CONSEILS,BUSINESS OPERATIONS ASSOCIATE AND MARKETINGDecember 2023 - January 2025 (1 year and 1 month)Paris, FranceProcessing of 40 financing files per month (average ticket €150K) with an 85% bank approval rate: compilation, verification, transmission, and follow-up until financing approvals are obtained (consumer and real estate loans). Verification of file compliance: analysis of supporting documents, solvency study. Sending and tracking files with banking partners: managing requests for additional information, follow-ups, and coordinating exchanges. Financial partner interface management and appointment organization. Optimization of internal procedures to streamline and secure file processing. Participation in marketing activities: creation of communication materials, digital publications, and implementation of marketing campaigns. Deployment of acquisition and loyalty campaigns (Ads, local SEO) that led to a 40% increase in qualified leads.
- RAPHAËL TEDGUI / Cabinet d'avocats,AIRLINE CLAIMS OFFICER AND CUSTOMER RELATIONSOctober 2021 - December 2023 (2 years and 2 months)Paris, FranceQualification of damages and compilation of compensation files in strict accordance with European regulation EC 261/04. Management of negotiations with airlines and end-to-end handling of claims procedures. Educational support for passengers, simplification of user rights, and personalized file follow-up. Audit of the validity of supporting documents and security of sensitive data to ensure the admissibility of appeals. Rigorous monitoring of follow-up schedules and updating of file progress indicators. Simultaneous management of 120 client files with a 78% compensation recovery rate and guaranteed weekly follow-up.
- MBD OBJET PUBLICITAIRE,OFFICE MANAGER & EXECUTIVE SUPPORTDecember 2020 - August 2021 (8 months)Paris, FranceComplete management of schedules, organization of travel, and coordination of strategic events for management. Meeting preparation: invitations, agendas, minutes, and action follow-up. Creation of high-value presentation materials and drafting of decision-making summaries. Guardian of strategic data confidentiality and management of supplier tenders, tender management, and administrative follow-up of supplier contracts. Tracking of sample orders and interface between the creative studio and clients to ensure deadlines are met.
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Education
- Master 2Master 2
- Master 2 in Operational Business ManagementTalia2025Master 2 en management opérationnel d'activité