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Vololoniaina Natacha R.VN

Vololoniaina Natacha R.

Digital Virtual Assistant | Medical Secretary

€125/day
Tananarive, MG
0-2 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Vololoniaina Natacha

Hello there 🥰
Welcome to my profile!

So, tell me… are you an entrepreneur? A coach? Or perhaps a doctor who needs an assistant for administrative management, client relations, or patient relations?

I am fully available for you and eager to hear about your needs, your difficulties, and what's holding you back on a daily basis 😊

I offer services in administration, client relations, and customer support, whether by email or phone.

I am proficient in several computer tools, and even if I don't know yours yet, don't worry 😉
I learn quickly and adapt easily!

And regarding medical telesecratary services 😍

I am perfectly proficient with Doctolib: appointment management, scheduling, availability, patient phone reception, etc.

So, don't hesitate to send me a message or a hello if you see yourself in this description

I would be delighted to chat with you, and I look forward to starting this wonderful journey with you.😁
  • French

    Native or bilingual

  • English

    Conversational

  • Malagasy

    Fluent

Remote only
Primarily works remotely

Experience

  • Indépendante
    Medical Telesecratary
    TELECOMMUNICATIONS
    October 2025 - February 2026 (4 months)
    Tananarive, Madagascar
    Remote medical secretary, I assist health professionals in managing their daily administrative tasks.

    I handle incoming call management, appointment booking and modification, agenda management via Doctolib, patient phone reception, and handling common administrative requests.

    Organized, responsive, and attentive, I ensure professional service and a quality experience for patients while facilitating the daily work of practitioners.
    Doctolib Listening and adaptation skills Agenda and appointment management Call management Manage client relations
  • Concetrix
    Customer Advisor
    TELECOMMUNICATIONS
    October 2023 - January 2024 (3 months)
    Tananarive, Madagascar
    I help people buy items on the website called Veepee. I assist them with their orders and if the items have defects, I offer them solutions.
    Listening skills Empathy and patience Adaptability Fluent communication Analytical skills
  • Vivetic Group
    Data Entry Operator
    TELECOMMUNICATIONS
    December 2020 - October 2021 (10 months)
    Tananarive, Madagascar
    I tracked invoices for customer orders.
    I also performed image cutouts on Photoshop.
    Typing Adaptability Writing skills Analytical skills Adobe Photoshop

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Education

  • High School Diploma
    Idéal School
    2018
    Baccalauréat
  • Middle School Diploma
    Idéal School
    2015
    Brevet d'études du premier cycle

Skill set

Categories

  • Other