About Vololona
French
Native or bilingual
Experience
- COPILOTASExecutive Assistant – Online AssistantNovember 2024 - Today (1 year and 7 months)MadagascarDaily administrative managementProcessing and follow-up of emails, mail, and callsDrafting, formatting, and filing of documentsManagement of confidential filesFollow-up of signatures, contracts, and official documentsAgenda management & organizationOrganization and optimization of the Executive's agendaScheduling of meetings, appointments, and travelPreparation of agendas and minutesReminders and follow-up of important deadlinesCoordination & communicationInterface between the Executive, teams, and external partnersTransmission of strategic informationFollow-up of internal and external requestsOrganization of internal and external meetingsOperational follow-upFollow-up of the Executive's projects and prioritiesUpdating dashboards and reportsFollow-up of actions decided in meetingsProactive alerts in case of delays or emergenciesSupport to the ExecutivePreparation of decision-making filesAssistance in decision-making (research, analysis, summaries)Anticipation of the Executive's needsManagement of unforeseen events with discretion and efficiencyConfidentiality & professionalismStrict respect for confidentialityManagement of sensitive informationProfessional representation of the Executive
- ATLANTICEVirtual AssistantSeptember 2022 - October 2024 (2 years and 1 month)Administrative tasksManagement of emails and customer responsesOrganization and follow-up of agendasFiling and document management (Google Drive, OneDrive…)Drafting of correspondence, minutes, and reportsData entry and database updatesSupport & customer relationsResponding to customer inquiries (email, chat, social media)Customer file follow-upManagement of complaints and feedbackAppointment scheduling and confirmationsManagement & organizationCoordination of meetings (Zoom, Google Meet, Teams)Preparation of meeting materialsTask and project follow-up (Trello, Asana, Notion…)Reporting and tracking dashboardsCommercial assistance & invoicingCreation of quotes and invoicesPayment follow-upCustomer remindersDigital & social media supportPublication schedulingResponding to messages and commentsBasic management of Facebook, Instagram, LinkedIn pagesHR assistance (application tracking, onboarding)E-commerce support (orders, customer service)
- CONSTRUCT SARLExecutive AssistantCIVIL ENGINEERINGOctober 2019 - August 2022 (2 years and 10 months)Administrative tasksManagement of emails and customer responsesOrganization and follow-up of agendasFiling and document management (Google Drive, OneDrive…)Drafting of correspondence, minutes, and reportsData entry and database updatesSupport & customer relationsResponding to customer inquiries (email, chat, social media)Customer file follow-upManagement of complaints and feedbackAppointment scheduling and confirmationsManagement & organizationCoordination of meetings (Zoom, Google Meet, Teams)Preparation of meeting materialsTask and project follow-up (Trello, Asana, Notion…)Reporting and tracking dashboardsDigital & social media supportPublication schedulingResponding to messages and commentsManagementSpecific tasks depending on the clientResearch (suppliers, products, competitors)Organization of travel and reservationsHR assistance (application tracking, onboarding)E-commerce support (orders, customer service)
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Education
- Bachelor's Degree in LettersUniversity Diploma in Literary StudiesLicence en Letres
- Baccalaureate in Economics and Social SciencesBaccalauréat économique et social