Volodymyr Dzhandra

Responsibility for the strategic leadership and operational control of sales and marketing activities; demonstrated comprehensive expertise in operational and strategic management. Focus on sustainable business development and process optimization with the following quantifiable successes: Development and implementation of customer-specific sales strategies for complex products; management of product launches in new markets (e.g., Romania) and establishment of sales channels to sustainably increase revenue and market share. Introduction of the CRM and ERP system ONEBOX to optimize internal processes and increase operational efficiency – evidence of digital competence and a detail-oriented approach. By formalizing and reorganizing order processing, the average order processing time was significantly reduced to one week. Implementation of a comprehensive quality assurance system, which led to a measurable halving of customer complaints and consequently increased customer satisfaction. Targeted pricing strategy that enabled a 10% increase in overall profitability – an expression of clear results orientation and direct influence on revenue. Strategic leadership of new product launches (e.g., stretchers), which led to the acquisition of a major order and increased production utilization efficiency. Successful launch of new product lines (e.g., wooden worktops) in the Romanian market – with a production utilization rate of 80%, clear evidence of holistic management from product idea to market penetration.

Responsibility for the comprehensive analysis and strategic realignment of sales and purchasing processes. My area of responsibility included optimizing departmental structures and maintaining and expanding business relationships at the highest level. My key successes include: System Optimization and Efficiency Improvement: Conducting in-depth analyses of existing sales systems with subsequent successful reorganization of sales and purchasing departments to significantly increase operational efficiency. Strategic Key Account Management: Intensifying and expanding long-term business relationships with key customers and distributors; ensuring customer satisfaction and increasing 'Share of Wallet' through proactive support throughout the entire product lifecycle. Sales Performance Improvement: Doubling the average revenue per sales manager by implementing targeted development measures and further developing the team, demonstrating the ability to achieve targeted revenue growth. Assortment and Logistics Optimization: Strategic adjustment and optimization of the imported goods portfolio for improved market penetration, as well as significant reduction of average delivery times to two weeks and shortening of inventory turnover to 60 days through process optimization.

In this role, I was responsible for reviewing, adapting, and strategically developing the retail sales system, as well as for building and expanding the B2B sales segment. My work included opening up new markets and optimizing the product portfolio. Key successes during this period include: Market and Sales Development (Retail): Conducting a comprehensive analysis and subsequent adaptation of the existing retail sales system to optimally meet the needs of six sales representatives, which led to the successful expansion of geographical reach and the opening of two new sales territories (Chernivtsi and Ivano-Frankivsk). Leadership in acquiring new customers and implementing a new B2B sales system, including support in financial management and ensuring clear and smooth sales processes. Key Account Management and Revenue Growth: Successful negotiation and contract conclusion with major retail chains (including CONTINENT, BUFFET, MEGAMARKET, VARUS), resulting in a threefold increase in total revenue; demonstrating strong sales success and negotiation skills. Assortment and Margin Optimization: Strategic optimization of the imported goods assortment to better serve market demand, resulting in an increase in product margin and a 25% improvement in liquidity. Leading complex contract negotiations with top manufacturers to secure optimal conditions and strengthen the value chain – this often included integrating technical requirements and solutions.