About Volkmar
About Me
- Usability Engineering, User Research, UX Design,
- Agile Transformation and Implementation, as well as
- Project and Software Development Management for large corporations.
Highlights
Experience
English
Native or bilingual
German
Native or bilingual
Experience
- ÖBBBusiness Analyst – Requirements Engineer – Agile Coach - DesignerTRANSPORTATIONApril 2023 - Today (3 years and 4 months)Wien, Austria• Redesign of system error messages for Jira & Confluence• Evaluation & implementation of new system extensions• Analysis & design of new business processes with UX expertise• Support in the implementation of SAFe
- PUMA SEProject Manager - Test Manager - Release Manager - Usability AnalystSPORTSMarch 2021 - March 2023 (2 years)Herzogenaurach, Germany• Client-side project management of SAP Cloud Migration• Creation of a global test concept for SAP S4/HANA• Creation of a global release concept for SAP S4/HANA• Planning of releases for 4 countries (50 developers)• Adaptation & optimization of the release process• Usability analysis of the SAP Fiori applications used
- Stadt WienTest ManagerPUBLIC SECTORAugust 2020 - April 2021 (8 months)Wien, Austria• Creation of a test concept for two projects• Creation & documentation of test cases & test reports• Training & coordination of the business department for system & acceptance tests.
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Education
- Master of Advanced Studies in User Experience ManagementFH Technikum Wien2022Der User Experience Management verbindet die für User Experience essenziellen Bereiche Produktentwicklung, Design, Technik, Psychologie, Physiologie und Management auf einzigartige Weise. Zu den vielfältigen Lehrinhalten zählen User Research, Design Thinking, Journey Mapping, Prototyping, UX Strategie und Innovation sowie Requirements Engineering. Auch auf Management Skills wird besonders Wert gelegt, da sowohl die Umsetzung der hier erlernten Kompetenzen als auch generell ein produktorientiertes Mindset nicht selten Verhandlungsgeschick erfordern. Alle Lehrveranstaltungen beinhalten neben wichtigen theoretischen Grundlagen auch eine intensive Auseinandersetzung mit der Praxis in Form von Übungen, Projektarbeiten und Präsentationen.
Certifications
- IT ManagementAustrian Digital Value, Vienna2004
- Certified Scrum MasterScrum Alliance2018