About Volana Heliga
French
Native or bilingual
Experience
- TsiadanaHR Assistant and Client File Manager/MDG ServiceLEGALFebruary 2023 - July 2023 (5 months)Tananarive, MadagascarAdministrative management: assists and supports clients, particularly companies (SA-SARL-EI) or individuals, in personnel management and all legal and tax procedures in business creation and obtaining VISAs. Payroll processing. Recruitment management. Personnel management. Prevention and social security actions: affiliation to CNAPS OSTIE-ESIA-FPMF. Contract drafting. Participation in weekly meetings.• Establishment of daily activity report
- / SOLYNC AnkorondranoInvestigator for a call centerLEGALOctober 2023 - May 2025 (1 year and 8 months)• Establishment of files from information obtained via telephone calls, which strengthened my sense of listening, synthesis, and empathy. Writing
- JIRAMA AmbohijatovoVolunteer AssistantLEGALMay 2022 - November 2022 (6 months)Tananarive, Madagascar• Assistant to the Director's Advisor: real estate project management - fundraising - assists in various meetings with potential financial collaborators of JIRAMA for real estate projects• Consultant to the Financial Service of the Directorate, specifically assists personnel related to this service in fundraising for JIRAMA projects (establishment of Business Plan for the ADB - assists in meetings with the Directorate of JIRAMA)• Writer: Minutes - Communication Letter - Business Plan - Project Sheet
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Education
- MASTER enCNTEMAD2022MASTER en
- Training in web writing and the Call Center field2022Formation en rédaction web et du domaine du Call Center