About Vivien
French
Native or bilingual
English
Fluent
Spanish
Conversational
Experience
- Water CleanserCo-founder and Account ExecutiveBIOTECHMarch 2024 - Today (2 years and 3 months)Paris, France- Structuring the go-to-market strategy: market research, ICP, personas, positioning, branding, and sales tools.- Design and execution of automated multichannel prospecting campaigns (emailing, LinkedIn, calls).- Complete management of complex B2B sales with C-level: negotiation, up-selling, customer loyalty.- Development of strategic customer relationships to foster retention and initiate a subscription model (ARR).- Supervision of operations: export logistics, scientific partnerships, management tools (CRM, automations).
- NijiKey Account ManagerDIGITAL AND ITNovember 2022 - June 2023 (7 months)92130 Issy-les-Moulineaux, France- Management of key accounts (ENGIE and its subsidiaries) with a focus on long-term loyalty and growth.- Targeted multichannel prospecting (cold calling, LinkedIn, email) to C-level contacts.- Complex sales of customized IT solutions and Salesforce integration, in coordination with Pre-Sales and Technical teams.- Provision of IT engineer profiles for technical assistance, in liaison with HR and Business Managers.- Optimization of commercial opportunities through cross-sell and up-sell strategies on existing accounts.
- BNZSAKey Account ManagerDIGITAL AND ITSeptember 2020 - October 2022 (2 years and 1 month)Madrid, Spain- Management of a portfolio of French public sector clients.- Development of influence strategies upstream of tenders with C-level executives (elected officials, CIOs, technical directors).- Complete management of complex IT infrastructure renewal project sales cycles.- Implementation of growth plans to maximize revenue through up-selling and cross-selling.
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Education
- Master 2 "Commercial Management and Business Engineering"IDRAC Business school2016Master 2 "Management commercial et ingénieurie d'affaires"
- Level 5 Specialization Certificate (CS), International BusinessAnglia Ruskin University2014Certificat de spécialisation (CS) de niveau 5, Commerce international