About Vivien
French
Native or bilingual
English
Fluent
Experience
- CdiscountLead Product DesignerE-COMMERCEJune 2024 - Today (2 years and 1 month)Bordeaux, France- Be an active participant in Cdiscount's product transformation, help define the future vision, and be a stakeholder in prioritization and value creation.- Identify KPIs related to the product and the company's strategic ambitions, using visual management tools (KPI tree, opportunity solutions tree) to identify and prioritize hypotheses and solutions to impact roadmaps.- Lead and unite a team of 3 designers (UX researcher, Product designer, Design system manager) and advocate for the place of design within the tech and product teams.- Ensure team monitoring, workload, roadmap, and budgets related to various UX studies and technical constraints.- Define the discovery strategy based on needs, ensure the quality of deliverables, propose scoping, ideation, and co-creation workshops to understand objectives, consider gains and risks, challenge ideas, and analyze feature feasibility.- Collaborate with multidisciplinary teams with varying levels of maturity regarding product transformation and the value of design: from commerce to product teams, including tech (PO, PM, lead, etc.).- Guarantee the final experience offered, ensuring coherence and relevance for users.Review, improve, and challenge the Design System by coordinating the DS manager and integrators: interactions, behaviors, and component usage in relation to standards and user expectations.- In parallel: user research, improvements, and journey creation
- DecathlonLead UX / Product designerSPORTSJanuary 2022 - August 2023 (1 year and 8 months)Lille, France- Lead a team of 2 designers: UX and UI- Facilitate workshops such as design sprints, focus groups, etc.- Shadowing in a "business" oriented environment to analyze and understand the needs and expectations of Decathlon employees in stores- Implementation of a user-centric methodology and evangelization of UX and design within the second life team.- Strategic choices and positioning regarding the vision of Second Life and the features to develop in the short and medium term, in correlation with stakeholders: product manager, business owner, tech leader, etc.- Implementation of recurring qualitative and quantitative testing methods (U tests, surveys, focus groups, etc.)- Implementation of a naming convention on Figma and project tracking- Execution of tasks across the entire design value chain: Needs and user expectations research, data analysis (Content Square and Piano), high-fidelity wireframe design, graphic design mockups (web and mobile + app), prototyping, user testing- Implementation of presentation rituals between designers, and more broadly to business representatives composing the feature teams: dev, PO, PM, BO, strategic leader, etc.- Ensure the coherence and transversality of the different experiences under my lead (business and general public)- Defend the User-Centric point of view in strategic meetings
- TESSI DIGITAL SERVICESLead UXDIGITAL AND ITJanuary 2022 - February 2022 (2 months)Paris, France- Training and support on UX approaches for Tessi employees on subjects for the French Blood Establishment- Awareness and deepening of UX knowledge for employees- Support on the types of research to conductMonitoring and analysis of user interviews conducted by Tessi
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Education
- Master 2 Media Engineering (Work-Study)Institut ingémédia - Toulon2015
- Professional Bachelor's Degree in Image and Sound Techniques and ActivitiesInstitut ingémédia - Toulon2013
Certifications
- UX and Design Thinking CertificationUX Republic2017