Freelancer profile translated to English.

Description

For over 15 years, I have been supporting companies in the areas of assistance, project and task coordination, event organization, and back office. I structure processes, maintain an overview, and ensure reliable implementation in day-to-day operations.

My areas of focus include, among others:

- Assistance & back office support in daily operations

- Preparatory accounting (incl. receipts, invoices, and coordination with tax advisors)

- Customer communication and correspondence

- Project and task coordination

- Website maintenance for existing WordPress websites (Elementor)

- SEO-related optimization of existing content and page structures

I use digital tools and AI specifically to meaningfully support organization, texts, and processes – always with a view to practical and reliable implementation.

In collaboration, I am reliable, structured, and transparent. Clear agreements and a partnership based on equality are a matter of course for me.

More information about my service offering can be found here:

Languages

German
Native or bilingual

Workplace preferences

Remote only

Primarily works remotely

Vivien Elbauer - Virtuelle Assistenz
Virtual Assistant
August 2025 - Today (1 year)
Support for freelancers and companies in administrative and organizational tasks.

My core activities include structured support in the back office, appointment and communication management, as well as the coordination of tasks and small projects in daily operations. I assist with preparatory accounting and ongoing customer communication.

Additionally, I take care of the maintenance and updating of WordPress content (Elementor) as well as the structured preparation and optimization of existing content. I use AI tools like ChatGPT specifically to prepare content, structure processes, and make recurring tasks more efficient.
Virtual Assistance Backoffice Preparatory Accounting Wordpress Administrative Support
Institut für Notfallmedizin und Medizinmanagement
Project and Team Assistant
August 2010 - July 2025 (14 years and 11 months)
Support for project and department management in all administrative and organizational tasks.

Coordination of internal processes, appointment and team coordination, as well as interface communication between employees, partners, and service providers.
Processing customer and participant inquiries, creating reports and documents, maintaining administrative processes, and supporting the planning and execution of events and training.
Customer Service Office Management Administrative Support Project Management Team Management
BKP GmbH
Event and Team Assistant
September 2006 - July 2010 (3 years and 10 months)
In my role as Event and Team Assistant, I supported the organizational preparation, execution, and follow-up of events. This included handling customer inquiries, coordinating with service providers and locations, creating participant lists and schedules, and coordinating logistical processes. Additionally, I was responsible for communication with customers and partners, document organization, and the proper handling of administrative tasks.
Project Management Organization Customer Communication Administrative Support Team Management