About Vivian
English
Native or bilingual
French
Fluent
Chinese
Native or bilingual
Experience
- LVMHSr. Consultant - LVMH consumer intelligenceJanuary 2022 - Today (4 years and 5 months)Paris, FranceCo-define MarTech strategy, cross-functional collaboration to ensure seamless tech implementation and client satisfaction. Leverage data to address issues and optimize performance. Execute key initiatives to enhance user experience, improve operation, and streamline workflows with various priorities and tech specificities (40+). Stay abreast of industry trends and identify needs, opportunities and risks. Achievement:• Create LaCave: onboard 700+ users, training playbook, best practice sharing• Deploy 3D process: operation(+83TTE), blocked item(-25%), documentation(+60%)• Initiate data relevancy: restructure of data architecture, resolve data discrepancy• Revamp project governance to improve execution, performance, usability• Sync Zendesk & Asana: escalate request cannot be handled to product team
- MeeroConsultant - APAC growthJanuary 2019 - January 2021 (2 years)Paris, FranceManage full sales cycle, set the pace in APAC to achieve business goal. Steer product adoption, cultivate strong relationships with clients, anticipate needs, proactively solve problems and drive retention. Analysing success metrics and forming strategies. Build strategic partnership to increase brand exposure and support sales.Achievement:• x2 inbound leads, x3 outbound leads via strategic partnership with LaFrenchTech• Spearheaded GTM strategy with 100%+ YoY growth within a year, $2M signed• Meero successfullyjoined unicorn club with new French startup record in 2019• Set up APAC office, recruit 20+ (BD, AM, CS) to execute customer-fist strategy
- Ironman / APAC Region,Trade Marketing ManagerJanuary 2015 - January 2016 (1 year)Drive sales expansion (O2O) via strategic channel development and PIM integration. Agency management incl. briefing, consumerjourney mapping, POSM, execution. Develop toolkit, provide guidance for sales enablement, ensure all deliverables (brand assets, customer experiences) are aligned with brand DNA and standards. Realign promotion calendar via shopper insights, increase sales volume by 30% Negotiate partnership with distributors, increased retailer engagement by 20%
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Education
- MBAESCP/2018MBA
- MasterUniversity of California, Berkeley2010Marketing