About Viviani
French
Native or bilingual
English
Fluent
Experience
- ZenchefAI / Salesforce CRM DeveloperRESTAURANTS AND FOOD SERVICEJanuary 2026 - May 2026 (4 months)Paris, FranceI assistedZenchefin implementing AI agents connected toSalesforceCRM to help Sales, Ops, and Customer Success teams save time and better utilize their CRM data.The mission involved integrating AI directly into existing workflows with a very operational logic: automating repetitive tasks, improving data quality, and accelerating the processing of sales information.Use cases implemented or explored:
- Automatic lead qualification from Salesforce data;
- Automatic summarization of accounts, opportunities, or customer interactions;
- Generation of reports after calls or meetings;
- Suggestion of next sales actions;
- Automatic enrichment and update of CRM fields;
- Prioritization of opportunities based on their potential;
- Assistance in writing personalized sales follow-ups;
- Analysis of customer tickets or requests to guide actions.
I worked on a key topic for sales teams: making Salesforce more useful daily by reducing manual tasks and providing teams with more context.Skills:Salesforce, Salesforce Sales Cloud, AI agent, Generative AI, CRM automation, Sales Ops, Customer Success, lead qualification, CRM enrichment, Salesforce workflow, OpenAI, Claude AI. - OmniblueCo-founderSOFTWARE PUBLISHINGJanuary 2026 - Today (5 months)Paris, FranceI am co-developing Omniblue,an AI agent connected to CRMslike **Salesforce, HubSpot, and Pipedrive**, designed to help Sales, Ops, and Customer Success teams save time in their daily tasks.The goal: transform the CRM into a true operational assistant, capable of automating repetitive actions, ensuring data reliability, and helping teams better prioritize their sales actions.Example use cases:
- Automatic lead qualification;
- Enrichment of prospect and client profiles;
- Generation of reports after calls or meetings;
- Suggestion of next sales actions;
- Automation of follow-ups;
- Automatic update of CRM fields;
- Summarization of opportunities, deals, or tickets;
- Prioritization of leads based on their business potential;
- AI assistant connected to Salesforce, HubSpot, or Pipedrive workflows.
I am building this product to address a problem I've often seen with my clients: teams have a lot of data in their CRM but still waste too much time searching for information, updating fields, or repeating the same actions.Skills:Salesforce, HubSpot, Pipedrive, CRM automation, AI agent, Generative AI, Sales Ops, Customer Success, CRM workflows, data enrichment, lead qualification, sales follow-ups, CRM, TypeScript, Claude AI. - Rivage VillaHubSpot Expert / Internal Tools DeveloperHOSPITALITYMarch 2025 - December 2025 (9 months)Paris, FranceI assistedRivage Villawith the migration and complete structuring of their internal tools around **HubSpot**.The mission involved the complete setup of the CRM, migration of internal processes, and creation of aCMS / internal back-officeto centralize commercial and operational activities.I specifically worked on:
- Complete HubSpot setup;
- Migration of internal tools to HubSpot;
- Structuring of sales pipelines;
- Configuration of properties, views, objects, and workflows;
- Creation of a CMS / internal tool connected to business needs;
- Centralization of client, villa, and operation data;
- Automation of repetitive tasks;
- Improvement of sales and operational tracking;
- Implementation of clearer processes for the teams.
The goal was to provide the teams with a simpler, more centralized, and more reliable tool to track their clients, properties, and daily operations.Skills:HubSpot, HubSpot Sales, HubSpot Service, HubSpot CMS, HubSpot integration, CRM migration, HubSpot automation, HubSpot workflow, internal tools, internal CMS, Sales Ops, Ops, hospitality, luxury villas.
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Education
- Web developmentLe Wagon2019Web development
- Master's degreeESSCA2018Master's degree