About Viviane
French
Native or bilingual
English
Fluent
Experience
- OVERSIGHTPROJECT MANAGERJanuary 2022 - December 2024 (2 years and 11 months)HOSPITALITY CONSULTING FIRMJanuary 2022 - December 2024 (Promoted to Head of Department)Launch of a new hotel group - Acquisition of a group of 4 hotels and addition of 5 other establishments to the portfolio in one year. Responsible for training employees on new internal procedures and implementing a DAO (Decentralized Autonomous Organization). Translating operational team needs into action plans for support teams. Employee follow-up: career development within the company and personalized coaching. Joined the core team (company strategic committee) - June 2023. Translating strategic vision into actionable projects and objectives for the teams. Reporting: writing meeting minutes, organizing meetings, disseminating information to stakeholders, monitoring KPI achievement.January 2021 - January 2022Managed the Elium training platform = content creation and updates, admin monitoring. Monitored employees during their onboarding, continuous training, and skill development. Identified needs for different teams and shared action plans with management.
- STAYCATIONBUSINESS DEVELOPERJune 2021 - December 2021 (6 months)End-of-master's internship: cold calling, sales pitch, client support until their first sales on the platform.
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Education
- MSc Hospitality ManagementESCP Business School2021MSC HOSPITALITY MANAGEMENT
- Bachelor of Science in Hospitality Management2020BACHELOR F&B-HOSPITALITY MANAGEMENT