Freelancer profile translated to English.

Description

With over 28 years of experience in IT system support for users, I wish to apply for positions within your company. My expertise covers a wide range of skills and responsibilities, including:

- System and network administrator

- Microsoft Azure

- Exchange Messaging

- OneDrive & SharePoint

- Active Directory

- Implementation of system and IT park migration projects

- User support unit management

- VoIP telephony (Microsoft TEAMS)

- Video Conferencing.

Throughout my career, I have gained solid experience in IT support and complex system management. I am convinced that my skills and expertise can bring significant added value to your company.

What I offer:

Technical assistance: Quick and efficient resolution of technical problems encountered by users.

- Infrastructure management: Implementation and management of networks, servers, and IT systems.

- Migration projects: Successful management of system migration projects.

- Training and support: User support and training for optimal use of IT tools.

- Security and compliance: Implementation of security solutions to protect data and ensure compliance.

I am available to discuss your specific needs and the missions you may have for me. You can have full confidence in my ability to provide quality service and meet your company's requirements.

Industry field of expertise

Languages

English
Conversational
French
Native or bilingual

Workplace preferences

Can work on-site

Lyon (up to 50km)

GROUPE MAIA
IT Manager
CIVIL ENGINEERING
March 2023 - January 2025 (1 year and 10 months)
Lyon, France
Managed the IT fleet across 10 sites with over 350 computers, ensuring 98% availability.
Administered user access rights across various applications, ensuring security compliance.
Configured and maintained hardware and software, including peripherals like printers and Wi-Fi access.
Provided on-site and remote user support, reducing incidents by 45% through quick and efficient interventions.
Developed a computerized tracking inventory that improved asset management and secured Windows updates and security patches.
Managed the deployment of new laptops and desktops
Train and raise awareness among users on computer usage.
Implemented BCP and DRP.
Cabinet Propriété intellectuelle
IT Operations Manager
CONSULTING AND AUDITS
March 2007 - February 2023 (15 years and 11 months)
Paris, France
Migration of servers (Business Applications, Payroll, Time Management Application, AD, Messaging, Microsoft TEAMS Intercom, ...)
Workstation migrations
Microsoft System Expert