Freelancer profile translated to English.
Back to original languageAbout Virginie
#ReadyToHelp Trainer and Support Technician for several years, I now wish to exclusively offer my experience and skills in remote work. Specializing in office software and business applications, I am able to provide training and technical support on a product or software according to your needs. I can also create tutorials. Autonomous and available, do not hesitate to contact me for your projects.
French
Native or bilingual
Remote only
Primarily works remotely
Experience
- CIZ TBA ONE Transworld Business Advisors
On Malt
Outlook IT SupportNovember 2022 - November 2022 - VOCAZASoftware TrainerSeptember 2021 - October 2021 (1 month)Remote training of 1 to 3 people on the Vocaza office software.
- L2S FormationHelpdesk Technician Training 2020EDUCATION AND E-LEARNINGDecember 2020 - March 2021 (2 months)Remote Helpdesk Technician training with a group of 13 people: Virtualization, Windows 10 Support and Configuration, GLPI, Windows 10 Deployment, Office 365, Hardware Configuration, Cisco TCP-IP Networks, Handling customer complaints, GLPI and Helpdesk methods, ITIL - Incident Management, AGILE methods and Technological Watch.
Reviews
Romain
VOCAZA
Reviewed on 10/20/2021
Virginie is very professional and invested herself in our training project with our users.
I highly recommend her services.
Omid
ASOTEK
Reviewed on 3/14/2021
Professional and involved, I recommend Virginie for your next training sessions.
Recommendations
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Education
- Higher Technician in IT Support (T2SI)ENI School of IT Nantes2015
- User Assistance Technician (TAU)ENI School of IT Angers2011