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Virginie QuignardVQ

Virginie Quignard

Outsourced Operations Director

€650/day
Clermont-Ferrand, FR
15+ years

Average response time: 1 hour

Freelancer profile translated to English.
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About Virginie

Operations Director (Fractional COO), I support growing digital companies (SaaS, training organizations, agencies) that need to structure their organization to reach the next level.

I intervene when growth creates tension: lack of clarity in roles, informal processes, absent or poorly managed indicators, overloaded teams.

My missions focus on:

– Clarifying responsibilities and organization
– Implementing scalable processes
– Defining and managing KPIs and dashboards
– Coordinating teams (operations, marketing, delivery, partners)
– Improving systems and tools to secure performance

With 25 years of experience in industry (Lean Management, complex project management), I bring a structured, analytical, and results-oriented approach applied to digital environments.

I undertake missions of 3 to 6 months, part-time (3 to 4 days per week), to establish a sustainable operational framework and support the leader in maturing their organization.
  • French

    Native or bilingual

  • English

    Fluent

Can work on-site
Clermont-Ferrand (up to 50km), Bordeaux (up to 50km), Paris (up to 10km), Strasbourg (up to 15km), Belfort (up to 50km)

Experience

  • BizDev Family
    Operations Director – Digital Environment
    EDUCATION AND E-LEARNING
    January 2023 - August 2025 (2 years and 7 months)
    Orléans, France
    Strategic and operational management of a digital training company that grew from €650k to €6M in 18 months.
    Structuring the organization to absorb growth: implementation of recurring revenue models, financial dashboards, KPI management, and cash flow security.

    Cross-functional management of Operations, Sales Administration, Technical, and Academic departments.
    Deployment of operational standards, role structuring, and team maturity development.

    Contribution to model scalability through process formalization and practice industrialization.
    Operations Management Scalability Multidisciplinary Team Management Performance Management Organizational Structuring
  • Stellantis
    Senior Operational Excellence Expert from Industry
    AUTOMOBILE
    March 1999 - December 2022 (23 years and 9 months)
    Vélizy-Villacoublay, France
    Management of strategic Lean & Supply Chain projects in an international industrial environment.
    Deployment of operational excellence standards and performance management systems generating 6-figure recurring savings.

    Structuring of complex processes, coordination of multidisciplinary teams, and large-scale change management.
    Lean Management Project Management KPIs and Metric Definition and Monitoring Change Management Strategy Team Management

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Education

  • Master in Industrial Logistics
    ENSAM
    1999
    Master en Logistique Industrielle
  • Mechanical Engineering
    CNAM
    2000
    Ingénieur Génie Mécanique

Skill set

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