Freelancer profile translated to English.
Back to original languageAbout Virginie
Through my diverse activities for 10 years within Crédit Agricole, I have extensive knowledge in various IT fields. I offer my expertise and knowledge to the different teams.
French
Native or bilingual
Can work on-site
Sorgues (up to 50km)
Experience
- Crédit Agricole AssurancesAdministrator and BuyerMay 2021 - Today (5 years and 1 month)Vaison-la-Romaine, FranceIvalua Administration:● User support on modules: Supplier, Contract, File, Needs Expression, Order, Invoice.● Supplier assistance for online invoice submission.● User training and creation of operating procedures.● Ivalua application configuration:o Creation of organizations and cost centers.o Linking accounting accounts with purchasing categories.o Analysis of nightly interfaces.o Creation of users, templates, and use of imports and queries.o Creation of delegating authorities and implementation of delegations.o Catalog updates.● Reporting for audits and follow-up with users for pending tasks.● Incident ticket monitoring.Buyer:● Monitoring of service provider presence (duration, daily rate).● Finalization of needs expressions for service renewals or amendments.● Validation of personnel authorization requests.● Creation and approval of suppliers, management of contacts and bank details.● Contract creation.
- Crédit Agricole AssurancesAnalystAugust 2019 - January 2021 (1 year and 5 months)• Implementation of a new tool (EASY)• Training the team on the new tool (EASY)• Procedure writing• Implementation of tools to facilitate daily work• Assistance to suppliers and vendors to unblock files• Targeting tool errors and reporting them to the relevant department
- InovansIncident CoordinatorJanuary 2012 - June 2019 (7 years and 5 months)Vaison la Romaine• Incident declaration with the partner• Coordination of technical teams in charge of ongoing incidents• Communication to users and companies on incident follow-up• Confirmation of incident resolution or reopening.• Backlog management (Incidents and requests)• Reporting on service activity (Excel file: pivot tables and charts)• Management of distribution groups• Call taking• Email processing (incidents and requests)• Creation and maintenance of Procedures• Employee training
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Education
- EXECUTIVE MASTER IN DIGITAL PROJECT MANAGEMENTVISIPLUS academy2020
- University Diploma in Business and Administration Management, Finance and Accounting OptionIUT Du havre2001
Skill set
Categories
- Other