Freelancer profile translated to English.

Description

Certified trainer for 2 years and with experience as an administrative manager, I have acquired skills and developed my sense of pedagogy to transmit my knowledge, my know-how, and my tips for using the Office Suite by training over a hundred trainees.

I am available to provide personalized sessions to help you with the use of computer tools, the Office Suite, the Google Suite, or basic Windows usage.

Methodology:

- Analysis of your needs, your strengths and weaknesses

- Tailored learning based on your level and objectives

- Support in learning the basics and the Office Suite through situational exercises

- Tips to be more efficient and productive

- Adapted solutions and advice through file creation

Example of a personalized session:

- Assistance with creating automated standard documents, quotes, invoices, letterheads, payment and reminder tracking tables, performance indicators,

- Drafting commercial, reminder, and/or promotional letters with advanced features like mail merge on Word

- Learning formulas on Excel

- Tables with automated formulas on Excel

- Assistance with creation on Canva

- Presentations on PowerPoint

- Business cards, appointment cards, loyalty cards

- Drafting and implementation of procedures,

- Statistics, results indicators (satisfaction rate, success rate, percentage increase...)

Degrees:

- Professional License - Assistant Manager (work-study), University (UPPA) Bayonne

- Higher National Diploma (BTS) - Management Assistant (work-study), Epseco Talis Business School Bayonne

- Vocational Baccalaureate in Secretarial/Accounting, Lycée Privé Professionnel Le Guichot, Bayonne

Languages

French
Native or bilingual

Workplace preferences

Can work on-site

Bayonne (up to 50km)

ONZAV
Introduction to Excel Training for Salespeople
FASHION AND COSMETICS
January 2022 - January 2022
Biarritz, France
The training took place at the "Le Connecteur" Co-working space in Biarritz for two salespeople from the company Onzav, lasting 3 hours.

Main objectives of the training:
- To be able to manage and organize a customer file optimally
- Tracking existing customers and training
- Creating an invoice template

Session déroulement:
- Presentation of Excel's basic functions
- Learning through situational exercises
- Modification of an existing table
- Creation of a template invoice
Microsoft Excel Excel Training Office Automation Sales Business Management Administrative Support Table Consulting Needs Analysis
GDAVISION
Assistance with Management, Organization, and Creation of Administrative Documents
FILM AND AV
November 2021 - November 2021
GDAVISION contacted me to help them structure and manage their association's daily operations:
- Creation of standard documents respecting a consistent graphic charter (letterhead, quotes, invoices, storytelling, filming organization, automatic or deferred replies, personalized signature...)
- Assistance in acquiring automated processes in business management through tracking tables for projects, payments, prospects...
- General advice for the management, organization, and development of their structure
Documents Graphic Charter Letterhead quote invoice Storytelling organization Sense of Organization Organizational Consulting Microsoft Excel Automatic Google Drive Google Sheets Customer Tracking
LE CLUB DES LANGUES
Administrative and Commercial Manager
EDUCATION AND E-LEARNING
September 2016 - October 2021 (5 years and 1 month)
Anglet, France
Administrative and Commercial Manager for 5 years, I was responsible for daily administrative management in the training center.
My main responsibilities:
- Assist the director to optimize activity management
- Organize and coordinate internal and external information related to the center's operations
- Quality approach (creation and monitoring of results indicators, development of procedures)
Activities and tasks:
- Physical and telephone reception of clients
- Sales appointments
- Preparation of commercial offers (quotes, contracts/agreements)
- Preparation and follow-up of financing files
- Preparation of invoices, invoice tracking, and customer reminders
- Monitoring of indicators and customer satisfaction
- Formalization of the action plan decided in meetings
- Management of the schedule and rotation of classrooms
- Tracking of trainee attendance sheets
- Follow-up of training completions and preparation of mandatory documents (file compliance)
- Various creations (posters, appointment cards, price lists)
- Information processing (monitoring, research, filing, and updating)
- Continuous improvement process to develop the center
Administrative and Commercial Management customer follow-up Physical and Telephone Reception financing file Quotes and Invoicing Customer Reminders Customer Satisfaction Performance Indicators action plan Schedule Management write communication materials Office Tools

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BEP IN ADMINISTRATIVE PROFESSIONS
LPP LE GUICHOT, BAYONNE
2012
VOCATIONAL BACCALAUREATE IN SECRETARIAL/ACCOUNTING
LPP LE GUICHOT, BAYONNE
2013

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Virginie Fort

Office Training - Administrative Assistant

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