Freelancer profile translated to English.

Description

Are you self-employed, a shopkeeper, or an SME owner and lack the time to manage the administrative side of your business?

I help you regain control of your daily organization by taking charge of the administrative tasks, operational follow-up, and coordination that drain your time and energy.

With several years of comprehensive management of a franchised local business, I understand the realities on the ground:emergencies, team management, suppliers, delays, scheduling, administrative follow-up, customer communication, and the mental load associated with running a business.

My goal is not just to 'perform tasks,' but to become a truly reliable and autonomous support system, enabling self-employed individuals and small structures to focus on their core business.

I differentiate myself through:

concrete business management experience,
strong organizational and prioritization skills,
rapid autonomy,
understanding of the real issues faced by shopkeepers and SMEs,
a flexible and human approach.

I intervene in particular for:

administrative management and follow-up,
email processing and organization,
supplier and customer follow-up,
document management,
HR and personnel administrative assistance,
invoicing and reminders follow-up,
schedule organization,
drafting professional letters and communications,
operational coordination,
back-office support.

I am accustomed to working in environments where reactivity, adaptability, and organization are essential.

I can intervene on a one-off, regular, or remote support basis depending on your business needs.

Languages

French
Native or bilingual
English
Basic
Dutch
Basic

Workplace preferences

Can work on-site

Bruxelles (up to 30km)

Carrefour Express
Business Owner
RETAIL (SMALL BUSINESS)
January 2024 - Today (2 years and 7 months)
Bruxelles, Belgium
Administrative management and coordination
Global management and coordination of a local business
Organization and follow-up of administrative files involving multiple stakeholders
Management of relationships with suppliers and external partners
Coordination with accountant, payroll services, and service providers
Financial monitoring and procedural control
Work organization and planning for the team
Operational management
Supervision of the point of sale's operations
Order and inventory management
Team supervision and schedule organization
Customer relationship development and local anchoring of the business
Administrative Management HR Management Supplier Management
HYPERMACHÉ CARREFOUR
Executive Assistant
RETAIL (SMALL BUSINESS)
January 2017 - January 2024 (7 years)
Bruxelles, Belgium
Reception and customer information
Cashier operations management
Management support within the reception team
Autonomous management of the store's weekly promotional display
Organization and implementation of commercial promotions and seasonal events
Coordination of the setup of decorations and commercial actions (Christmas, Valentine's Day, etc.)
Regular collaboration with management and department heads for the implementation of commercial actions
Microsoft Office & Google Workspace Proactive Independent Work