Freelancer profile translated to English.

Description

Are you wasting time on support, repetitive questions, or manual prospecting? I build custom AI automation systems—connected to your tools (website, Discord, email, CRM, database).

What I do specifically:

• Support & community chatbots — website, Discord, player/customer FAQs, assisted moderation, escalation to a human when necessary

• Email automation — personalized B2B prospecting, follow-ups, internal campaigns (win-back, announcements)

• Intelligent workflows — response qualification, sales call preparation, reporting

This is NOT:

— a copy-pasted ChatGPT template

— a showcase website or design work

— a "how to use AI" training

My approach:

— quick needs audit (30 min)

— custom build with your data and tone (n8n, AI APIs, integrations)

— delivery in days, not months

— optional ongoing maintenance subscription

Target Audience: SMEs, e-commerce, studios (gaming, digital), agencies, service providers.

Indicative Pricing:

— Projects starting from €800 (setup) + monthly subscription based on complexity (maintenance, hosting, upgrades)

— Clear quote before starting

Based in Bulgaria, I work in French and English, serving clients in France & internationally.

Nguyen-Buu-Ngoc Development · virgilai.net

Industry field of expertise

Languages

French
Native or bilingual
English
Fluent

Workplace preferences

Remote only

Primarily works remotely

Creator Economy
Growth & Monetization Manager
SOCIAL NETWORKS
January 2023 - February 2026 (3 years and 1 month)
Sofia, Bulgaria
3 years in the creator economy: team management, high-volume messaging, conversion, and retention tracked through revenue. Scripts, objections, upsells, funnel analysis, and content/community coordination. Accustomed to tight SLAs and brand tone. This experience now fuels my applied AI projects: chatbots, Discord, and automated emails for digital and gaming players.
Community Management Content Marketing Customer Relations Team Management Social Media
SFEIR
Full Stack Developer
DIGITAL AND IT
January 2020 - January 2024 (4 years)
Strasbourg, France
4 years at an IT consulting firm for Crédit Mutuel (large banking group): full-stack developer for web applications, batch processing, business flows, and SQL databases. Requirements analysis with business teams, development, testing, corrections, and production deployment in a regulated and demanding environment. Short cycle work, adherence to specs, quality, and deadlines. Collaboration with other developers and non-technical stakeholders. Formative experience in reliability, integrations, and real-world delivery — not "quick and dirty" prototyping.
API Integration Database Web Application Requirements Analysis User Testing