Freelancer profile translated to English.
Back to original languageAbout Vincent
I support operators, local authorities, and companies in their EV charging projects, from scoping to operational handover, with a strong focus on service quality and operational performance.
After 3 years at a charging station manufacturer (EVBox) and 2+ years at a management/operations platform publisher (Road), I combine field understanding (AC/DC, commissioning, installer constraints) with an "operational" vision (actual availability, support, maintenance, multi-site management, reporting, governance).
What I can do for you:
- Audit of an existing network (processes, recurring incidents, organization, tools) and improvement plan
- Scoping of a deployment (scope, timeline, RACI, technical/operational requirements, acceptance criteria)
- Implementation of operational management: KPIs, SLAs, routines, playbooks, escalations, data quality
- Selection/optimization of a supervision solution (CPMS) and stakeholder integration (installers/maintenance providers)
- CAPEX/OPEX modeling and monetization scenarios (pricing, rules, governance)
My approach: pragmatic, structured, deliverable-oriented. Objective: reduce downtime, speed up resolution, ensure reliable reporting, and achieve controlled operations.
French
Native or bilingual
English
Fluent
Can work on-site
Paris (up to 50km)
Experience
- RoadEV Charging Consultant – Operations & Supervision (CPMS)SOFTWARE PUBLISHINGOctober 2023 - Today (2 years and 8 months)Paris, FranceAt Road (EV charging supervision/operations platform), I support operators, local authorities, and multi-site organizations in structuring and optimizing their operations: actual availability, service quality, operational control, and governance.Scope of work:
- Structuring operational processes (incidents, escalations, communication, maintenance)
- Multi-stakeholder management (installers, maintenance providers, support) and implementation of routines
- Implementation of KPI/SLA management: definition of indicators, reporting, action plans
- Supervision/monitoring optimization: alerting, remote diagnostics, data quality
Typical deliverables:- Operations audit + 30/60/90 day roadmap
- Operations playbooks (incident management, escalation, maintenance, communication)
- KPI/SLA catalog + reporting template and governance rituals
- Acceptance/commissioning checklists and operational standardization
- EVBoxSales – EV Charging (AC/DC) / Projects & OperationsENERGY AND UTILITIESOctober 2020 - October 2023 (3 years)Paris, FranceAt EVBox (AC/DC charging station manufacturer), I supported professional and public clients on EV charging projects, acting as the interface between business needs and field constraints: scoping, deployment, commissioning, and operational handover.Scope:
- Coordination of stakeholders (installers, maintenance providers, operations, support) and schedule security
- Support for commissioning/acceptance: checklists, compliance criteria, field feedback
- Support for diagnostics and resolution of recurring incidents (AC/DC) with technical teams
- Standardization of best practices (processes, documentation, lessons learned)
Expected outcome: more reliable commissioning, more robust operations, and reduced service restoration times.
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Education
- Master of ScienceEBS - European Business School Paris2015Master of Science (MSc), Digital Marketing & E-Commerce
Certifications
- EV Charging Qualification Levels 1, 2, and 3Qualifelec2021
- Manufacturer CertificationEVBox2020