Freelancer profile translated to English.
Back to original languageAbout Vincent
Freelance IT available every evening (8 PM-12 AM), offering remote monitoring, technical support, and activity reporting services. With over 10 years of experience, I help you close your days properly, even outside of regular business hours.
French
Native or bilingual
English
Conversational
Remote only
Primarily works remotely
Experience
- Catalina FranceNetwork Operations and Support AdministratorMay 2019 - Today (7 years and 1 month)Boulogne-Billancourt, FranceRole focused on remote server management, including log reading, call handling, and incident diagnosis and resolution. Skills in automation script creation (PowerShell, Python, Batch), Linux server management, and SSH automation. Responsible for updates, server migration, and managing a server fleet in Germany, Italy, and France.
- Catalina FranceOperations TechnicianE-COMMERCEJanuary 2017 - May 2019 (2 years and 4 months)Boulogne-Billancourt, FranceManagement and update of 5000 servers in France, including remote updates and call handling. Responsible for diagnosing and managing requests via email and phone, as well as providing internal IT support. The future is developing - 2024
- Société GénéraleUser Support TechnicianJanuary 2016 - December 2016 (11 months)92000 Nanterre, FranceTechnician at Helpline for Société Générale. Responsibilities include Active Directory management, Windows account creation and management, handling calls from internal clients, managing multiple ticketing tools, and taking ownership, resolving, or transferring tickets. Skills in team organization, remote control, and RSA SecurID usage.
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Education
- Project ManagementInternational Business Management Institute (IBMI)2020Project Management, Management de projet
- Digital Marketing, MarketingFormalis2024Marketing Digital, Marketing