Freelancer profile translated to English.

Description

With 10 years of experience in strategic e-commerce projects at Carrefour, I have acquired extensive knowledge of the issues inherent in these systems, both from a logistics and purely Front Office perspective.

Capable of working on the design phase, project management, or operational production monitoring, I can assist you in the realization of your e-commerce and digital projects, whether it's building solutions, deploying new systems, or managing operational services.

Languages

English
Fluent
French
Native or bilingual

Workplace preferences

Can work on-site

Paris (up to 50km), Paris (up to km), Vélizy-Villacoublay (up to 15km), Massy (up to 15km), Évry (up to 10km)

Logica
Programmer Analyst
DIGITAL AND IT
July 2007 - December 2009 (2 years and 6 months)
Évry, France
- Level 1 / Level 2 support for Carrefour's non-food e-commerce site (Boostore then Carrefour Online)
- Business incident analysis
- Fulfillment of service requests (scripts, extraction, etc.)
- Preparation and execution of special operations (sales, warehouse inventories)
SQL Data Analysis
Carrefour
Service Manager
RETAIL (LARGE RETAILERS)
January 2010 - August 2012 (2 years and 8 months)
Massy, France
- Level 2 / Level 3 support for the non-food e-commerce site (Carrefour Online)
- Transverse operational monitoring of the e-business department (maintenance backlog, incidents)
- Level 1 support management
SQL E-commerce
Carrefour
E-commerce Consultant
RETAIL (LARGE RETAILERS)
September 2012 - May 2016 (3 years and 9 months)
Massy, France
1. Solution Selection
- Study of various market solutions (mainly Drupal Commerce)
- Study of the Acec solution from the Brazilian publisher Accurate (solution used by Carrefour Brazil)
- Development of a POC for Carrefour Traiteur using the Acec solution

2. Project Phase
- Gap Analysis between Acec solution and Wlec Drive site
- Writing of general functional specifications
- Functional acceptance testing

3. Deployment and Run
- Writing the rollout storyboard for stores
- Management of Drive rollouts to the new solution
- Operational monitoring of pilot stores
- Management of the Level 2 / Level 3 Support team (on-site) and TMA (outsourced in India)
SQL Oracle Change Management E-commerce