Freelancer profile translated to English.

Description

I support companies in the design, framing, and management of their digital projects, from the expression of needs to production. I work with SMEs, mid-sized companies, and large accounts that need a reliable contact to structure their web, e-commerce, and business application projects, coordinate stakeholders, and ensure progress.

My specialty: digital project management, AMOA, functional scoping, and MOA/MOE coordination.

My focus: website and e-commerce redesigns, user journey optimization, needs formalization, operational management, workshop facilitation, and change management.

I work on projects that require understanding business challenges, bridging the gap between business and technical teams, prioritizing needs, defining deliverables, and ensuring smooth execution.

What my clients appreciate: my ability to take on complex projects, clarify expectations, unite teams, and drive progress with method, pragmatism, and a results-oriented approach.

My goal: transform needs into concrete, well-managed, and business-beneficial projects.

Based in Lyon, available quickly.

Industry field of expertise

Languages

French
Native or bilingual
English
Fluent

Workplace preferences

Can work on-site

Lyon (up to 50km)

Hertz BPA
AMOA
TRANSPORTATION
December 2025 - Today (6 months)
Lyon, France
My role:
• Gathering and scoping business needs for the deployment of interactive kiosks to enhance Hertz BPA's commercial reach in strategic locations
• Formalizing functional specifications for a Windows kiosk application integrating a video customer journey with an advisor and 24/7 service continuity
• Liaison between business, UX/UI, and development teams to ensure alignment between business objectives, user experience, and technical feasibility
• Defining and monitoring the booking process, kiosk document management, and handover to hertz.fr outside of business hours
• Contributing to overall project management in a constrained environment, ensuring the robustness, stability, and operability of the deployed solution
Functional Specifications AMOA Project Management User Experience (UX) Cross-functional Coordination
Paulette bike
Bicycle Rental
TRANSPORTATION
October 2024 - Today (1 year and 8 months)
Lyon, France
My role:
• Needs analysis, specification document formalization, and functional project management
• Coordination of internal/external teams and operational monitoring until production launch
• Optimization of user journey and e-commerce performance
• Implementation of tools, processes, and indicators to support growth
• Strategic advice to accelerate commercial and digital development
Value delivered:
• A modernized, higher-performing e-commerce site better aligned with business objectives
• A clear vision of growth opportunities and sustainable support to seize them
• A relationship of trust where I act as a consultant, co-pilot, and development accelerator
Project Management AMOA Customer Needs Analysis E-commerce Strategy User Experience (UX)
Air Liquide Healthcare
Project Manager
CHEMICAL
March 2024 - March 2025 (1 year)
Lyon, France
Achievements:
- Managed the development of an automated seasonal worker management form, simplifying tracking and reducing errors.
- Coordinated between technical and operational teams to ensure project quality and efficiency.
- Contributed to improving internal processes through automation and digitalization.
Project Management Cross-functional Coordination AMOA Business Process Automation Workflow Optimization