Vincent Garrigoux, Business Analyst / ERP Functional Support

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Languages

French
Native or bilingual

Workplace preferences

Can work on-site

Clermont-Ferrand (up to 50km)

Cegid
Business Analyst / ERP Functional Support
March 2020 - Today (6 years and 3 months)
Cournon-d'Auvergne, France
• - Implementation of a common debugging method, reducing recurring tickets by 20%
• - Clarification of uses and application processes to secure workflows
• - Creation of targeted user guides to enhance autonomy and tool adoption
• - Performance of functional analyses and writing of documentation to facilitate ERP maintenance and evolution
• - Support for business teams on requirements gathering and functional testing (UAT)
ERP Qualiac
ERP Application Consultant
January 2018 - March 2020 (2 years and 2 months)
Cournon-d'Auvergne, France
• - ERP configuration for dematerialization of transfer orders → ROI €60k/quarter
• - Writing of synthetic reports ("CR Flash") to improve the readability and traceability of project actions
• - Facilitation of business workshops and user support to enhance ERP process mastery
Qualiac
Application Consultant
July 2015 - December 2017 (2 years and 5 months)
Clermont-Ferrand, France
• - Participation in writing functional specifications and planning testing phases (UAT)
• - Change management and user training on ERP processes
• - Contribution to the continuous improvement of business processes and functional documentation

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Cegid XRP Ultimate Finances Cegid XRP Ultimate Module Editions Basic Principles of Technical Support Cegid XRP Ultimate Foundations Certification
Cegid XRP Ultimate Finances Cegid XRP Ultimate Module Editions Principes de base du support technique Certification Cegid XRP Ultimate Fondations
University Diploma in Technology in Management Information Technology - Application Development Option
Lycée Jean Monnet
2006
BTS Informatique de Gestion - option Développement d'Applications

Check out Vincent's education

IT consultant