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Vincent EeckhoutVE

Vincent Eeckhout

Operational Transition Manager

€670/day
Paris, FR
15+ years

Average response time: 1 hour

Freelancer profile translated to English.
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About Vincent

I intervene in SMEs and scale-ups to structure what hasn't been yet: an overflowing customer service, an operational organization growing too fast, poorly managed service providers, missing indicators.

I take charge, I build, I hand over.

Fifteen years of hands-on experience — first by creating from scratch the support department and then the manufacturing for an electromobility startup (G2mobility), then by managing operations at TotalEnergies Charging Services: 175 employees, 6 European subsidiaries, €15 million budget, 20,000 equipment in operation.

I have structured organizations under pressure — delivery constraints, supplier crises, ERP launch during operations, rapid scaling.

What I bring concretely: structure where there is none yet. The right KPIs, the right service provider contracts, the right roles. Without waiting to be settled to move fast.
  • French

    Native or bilingual

  • English

    Fluent

Can work on-site
Paris (up to 50km)

Experience

  • >A<ttraction
    Co-founder
    AUTOMOBILE
    April 2024 - Today (2 years and 2 months)
    Les Clayes-sous-Bois, France
    Creation and operational structuring of an alternative investment company. Management of all foundational aspects: legal structuring (SPVs / club deals), deployment of SaaS architecture (Odoo, fleet telematics, investor KYC process), development of the economic model (depreciation, asset-by-asset forecasts, unit profitability management), implementation of the operational insurance system.

    Parallel entrepreneurial activity
    Company Creation Business Plan Financial Modeling odoo Branding
  • TotalEnergies EV Charge Services
    Director of Operations & Services
    ENERGY AND UTILITIES
    January 2019 - July 2024 (5 years and 6 months)
    Puteaux, France
    – Direct management of 20 employees (7 departments); coordination of 6 European subsidiaries.
    – Supervision of 20,000 active charging stations; management of fleet MTTD / MTTR / availability and incident management.
    – Deployment of strategic projects: Belib' Paris (350 stations, 2,000 charging points) and Source London (400 stations).
    – Implementation of a centralized customer service across Europe (Konecta) — budget and operational control.
    – Development and industrialization of 150 EV products; production of 10,000–15,000 units/year; budget: €15 million.
    – Securing deliveries in a crisis context: COVID, component shortages, ERP launch.
    – Structuring the organization: 25 → 175 employees in France in 4 years (500 in Europe).
    – Winning public contracts (City of Paris, Lille...) through improved performance and customer satisfaction.
    Team Management Budget Management Operational Management Industrialization Company Structuring
  • G2mobility
    Head of Operations - Extension to Manufacturing & Industrialization
    ENERGY AND UTILITIES
    January 2018 - January 2019 (1 year)
    Vélizy-Villacoublay, France
    – Took over production responsibility following a founder's departure: management of the workshop and industrial partners.
    – Structuring of the assembly line: EMS, plastic injection, sheet metal, electronic boards, electrical cabinets.
    – Quality – costs – deadlines arbitration; meeting customer delivery commitments in a constrained environment.
    – Transition from semi-artisanal production to industrialized and serialized production
    Manufacturing Mechanical Assemblies Project Management Team Management Supplier Management

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Education

  • Master's Degree (Bac+4)
    Université Sorbonne Nouvelle Paris 3
    Maîtrise (Bac+4)
  • ITIL Foundation Certificate in ITSM
    Exin
    2015
    ITIL Foundation Certificate in ITSM

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