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Viktoriia GlouchtchenkoVG

Viktoriia Glouchtchenko

Administrative and Billing Assistant | Sales Administration

€140/day
Aubagne, FR
3-7 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Viktoriia

Transforming client needs into concrete results: organization, performance, and relational excellence at the heart of every mission.

  • Available for in-person or remote assignments.
  • Committed, autonomous, and results-oriented.
  • Collaboration based on trust, efficiency, and quality of service.
  • French

    Native or bilingual

  • English

    Conversational

  • Ukrainian

    Native or bilingual

  • Russian

    Native or bilingual

Can work on-site
Aubagne (up to 10km)

Experience

  • CEJIP
    ADMINISTRATIVE AND COMMERCIAL ASSISTANT
    CIVIL ENGINEERING
    January 2024 - January 2026 (2 years)
    13400 Aubagne, France
    • Administrative management and file tracking
    • Client and supplier billing
    • Quotes, purchase orders, and sales tracking
    • Client reminders and payment follow-up
    • Telephone reception and professional communication management
    • Schedule organization and internal coordination
    • Database updates and document tracking
    • Administrative and operational support
    Administrative Coordination and File Tracking Sales Management Client Reminders Quotes and Billing Microsoft Office
  • - AERIA WELCOME
    RECEPTIONIST
    September 2022 - September 2022
    Marseille, France
    • Reception and passenger orientation
    • Traveler information and assistance
    • Passenger flow management
    • Airport procedure application
    • Client relations and traveler support
    • Handling unforeseen situations and field assistance
    • Boarding operations coordination
    • Compliance with safety and security standards
    • Communication and service orientation
    • Stress management in a dynamic environment
  • UKRTELECOM
    SALES MANAGER
    January 2009 - January 2016 (7 years)
    Ukraine
    • Management and motivation of a sales team of 3 employees
    • Definition and deployment of sales strategy
    • Sales objectives management and performance tracking
    • Reporting, results analysis, and corrective action implementation
    • Revenue growth and customer loyalty
    • Prospecting and client portfolio development
    • Customer relationship management and commercial negotiation
    • Coordination of commercial and operational activities
    • Key Performance Indicator (KPI) tracking
    • Team support and skill development

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Education

  • Assistant Secretary (Level 4) Professional Title
    Sigma Formation Aubagne
    2023
    TP Secrétaire assistante (niveau 4)
  • Master 2 Law
    Legal University Ukraine
    2012
    Master 2 Droit

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