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Viktor DanylevskyVD

Viktor Danylevsky

Application Manager / IT Operations Engineer

€1,100/day
Zürich, CH
8-15 years
Application Management
System engineering
Change Management
Release Management
IT support

Average response time: 1 hour

Freelancer profile translated to English.
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About Viktor

Experienced Application Manager with over 15 years of experience in the operation, integration, and further development of business-critical IT applications in complex enterprise environments. Long-standing activity at SBB in application operations with a focus on stability, availability, and continuous improvement of business applications.
Well-founded experience in ITIL-based operating processes (Incident, Problem, Change, and Release Management), cloud and virtualization platforms, as well as in collaboration with specialist departments, projects, and external service providers. Strong focus on stable platforms, transparent operating processes, and sustainable problem solutions.

  • German

    Native or bilingual

  • English

    Conversational

Can work on-site
Zürich (up to 50km), Bern (up to 50km), Basel (up to 10km)

Experience

  • SBB
    Application Manager / IT Operations Engineer
    February 2017 - Today (9 years and 6 months)
    Berne, BE, Switzerland
    VM AWS Cloud
    • • Coordination and implementation of the setup and further development of applications in close cooperation with external service providers as an internal technical contact person
    • • Ensuring the stable, proper operation and maintenance of business-critical applications to support core business processes
    • • Analysis, processing, and sustainable resolution of application-related faults (incidents, problems) including workarounds in 2nd and 3rd level support
    • • Planning, coordination, and implementation of changes in ongoing application operations according to ITIL processes
    • • Participation in project groups for the maintenance, further development, and integration of interfaces between different applications
    • • Support in the creation, maintenance, and execution of test cases as well as accompanying system, integration, and acceptance tests
    • • Operation, deployment, and maintenance of containerized applications using Docker
    • • Installation, configuration, integration, and testing of server and application software in virtualized and cloud environments (VMware, AWS)
    • • Operation and maintenance of virtualized application platforms (Windows Server/Client, VMware, AWS Cloud)
    • • User, role, and authorization management in complex enterprise environments
    • • Creation and maintenance of technical documentation (operating concepts, changes, projects, interfaces)
    • • Close cooperation with internal specialist departments, project management, as well as external partners and suppliers
  • SBB
    System Engineer / Support / Test
    September 2014 - August 2016 (1 year and 11 months)
    Berne, BE, Switzerland
    Windows, Linux, Hardware, Travel Expense Management Systems
    • • Operational support and maintenance of Windows and Linux systems
    • • Second and third level support for hardware, software, and internal applications
    • • Ticket-based fault analysis, incident, and problem management
    • • Rollouts, migrations, and system tests in production environments
    • • Installation and maintenance of drivers and system components.
    • • User support (onboarding, technical support)
    • • Creation of test scenarios and technical documentation
  • IT Dinstleister
    System Engineer
    January 2014 - August 2014 (7 months)
    Zürich, Switzerland
    Windows, x32x64, Microsoft APP-V, Customization
    • • Sequencing and virtualization of applications with Microsoft App-V
    • • Automation, customization, and parameterization of applications using scripting
    • • System engineering in the area of Windows Client, including operation and optimization of the platform
    • • Application engineering, including standardization, testing, and release processes
    • • Windows image creation
    • • Integration and maintenance of hardware drivers in client and image environments
    • • 2nd and 3rd level support, including incident, problem, and change management
Check out Viktor's experience

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Education

  • Information Clerk (IHK)
    IB-Zentrum
    2000
    Informatikkaufmann (IHK)
  • Bachelor of Computer Science
    National University "Lviv Politech"
    2005
    Bachelor of Computer Science

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